7:30AM - 5:30PM
7400 Douglas Ave, Urbandale“Great first time experience with J & K. I needed help late in the afternoon and guys stuck around to check in my car that evening. They did great work and got it back to me in 24 hours. Definitely will be back.”
“These people are extremely courteous and professional. They showed all the documentation including pictures. They provided possible future concerns. They let me select all or none of the work to be performed. There was no pressure. I enjoyed the courtesy ick up to get my truck. I would highly recommend them to anyone who knows me. Thanks guys.”
“We have taken all our vehicles here for years. These guys are what everyone looks for in a shop — honest, good at what they do, reasonably priced and just plain easy to do business with. We live near Madrid, but I’d drive to use them!”
“All of the staff were incredibly welcoming and pleasant. The office manager was encouraging to staff and customers, which created a pleasant environment. She also did not push-sell services, but gently explained why they may be needed.”
“They do great work and we have always felt that they dealt honestly with us. They tell you when services aren't needed and recommend the priorities. We've been coming here for years now after several over less than stellar experiences elsewhere.”
7:30AM - 5:30PM
5904 Meredith Dr, Urbandale“Timely service with excellent communication regarding the issues with my vehicle. Tom, the service technician reached out to me directly to ask questions and clarify my concerns. Highly recommend!”
“I was stuck in Des Moines with a cracked thermostat housing was told the shop opened up at 9 and I got their a little after 8 am he was already there and told him what was wrong and he ordered parts and put them in and got me back on the road by 1 pm fair price and good customer service friendly. Thanks again.”
“New store manager is AMAZING! Brought my car in for a noise. They had it figured out and got me a quote within 30 minutes or so. Didn’t push me to buy things. Recommend the things they thought I should replace. And described certain things that I should get replaced soon. They got my car in and fixed the same day. Great, quick service and customer service”
“Low Tire Pressure light came on while driving Hwy 141, stopped at Casey's to get air and like all gas station air pumps, it wasn't working. Called up Tiernans and they checked all 4 tires and filled them up without charging me or accepting my offer to pay.”