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August 2024 by Toni Rasmussen
I appreciate John Yutzy always accommodating with getting my car always. He's great at customer service and appreciate his willingness to work with me. Shout out to the mechanics also for the great work they do as well.
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June 2024 by steve lewis
Rusty is a great guy. Lonnie is a joke. Tried to in stall a $13000.00 engine in my 2020 Gladiator but I had it fixed in Wesley for $435.00 .
Service department left screws and bolts from my brackets and broke
a solenoid that I had to replace for $150.00. And returned the Jeep to me in this condition. Never going back. Forest City Chyr is a rip off. Mechanics are pitiful. I do not recommend.
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June 2024 by Carol Kirschbaum
Great service. I was stranded on the way to work with a bad alternator and battery. I limped into the shop (after getting a couple of jump starts from my hubby). They worked me in that afternoon, ordered parts, and I was back on the road the next day. My extended warranty covered the majority of the bill. I can't say enough about the Prichard Family businesses. From sales to parts and service, they are just great!
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May 2024 by The Smiths
The service department is so much better since John took over. Although the prices are pretty high lately, that's the companies fault and not the department itself. I don't like waiting on my car anymore since the waiting area is right outside of the restrooms (Stinky) it needs to be moved back by sales.
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April 2024 by yo Akorhn
brought truck in for new tires and oil change. found small pliers inside the truck on the passenger floor by my relay box. Brake lights worked before they took the truck, now somehow are broken and “need” there $100 kit for it to have brake lights… I’ve never had/needed that in the past. ?
Just take your vehicle literally anywhere else, everywhere in forest city is pretty scummy, go to mason.
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March 2024 by Ron Jensen
Have bought 3 trucks in the past year from Tracie at the Forrest City Auto Center. Tracie is great to work with! Simple straight forward answers and great communication throughout the ordering/ purchasing process.
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October 2023 by mike litoris
Close to $150/hr for labor Craig’s auto down the road can get it in quicker and for about half the price, this place sold me a lemon not even on my 3rd payment for the lemon they sold me and I’ve already put 2 grand into the car they said had no issues and ran fine
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September 2023 by Brian Andersen
Great service I called and they were able to get me in that day.
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September 2023 by Lee Kiewiet
Great to work with??
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September 2023 by KELLI UNGS
Friendly people
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July 2023 by Traci Lorenzen
Scheduled an oil change and they got me in the next day. Due to my schedule, they came & picked it up from my work, changed the oil, rotated my tires, vacuumed the floor, washed the windows and had my car back to me before my lunch break! Great service! Thanks FCAC!
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February 2023 by Frank Munaco
I never actually set foot in the dealership. I live in NY and bought a van through my company by phone, email, etc.. I flew into Iowa and they had my vehicle waiting there for me. I hopped in and drove to New York. The people I dealt with were pleasant and on time. A great experience.
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November 2022 by S H
Spoke to Garret, prices are set in stone on used vehicles. Good to know so we don't waste time coming to your lot to buy. Thank you for being honest.
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November 2022 by Sarah Lewis
Tracie was wonderful to work with. Highly recommend.
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September 2022 by Randee Lindeman
Doug wouldn't even let me test drive the Ram I wanted. Mentioned more than once that I should talk to my husband about it and acted like I couldn't afford it. I walked out and bought the same truck from another dealership.
