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August 2024 by Shari
Gary was super helpful, going above and beyond! ? Highly recommend this place. Cashier very sweet, too. They had everything we needed.
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April 2024 by Nicole Barnett
Very rude staff.
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November 2023 by Mattie Kennedy
This place needs either a corporate overhaul or to be replaced by something better.
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October 2023 by Z C
Very nice people are working there.
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June 2023 by David Brooks
Refuse to take cards. Cash only. Took my card and purchased my $400 weedeater at another dealer.
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March 2023 by C T
BEWARE OF THEIR SCAM!! They will mark something on clearance but charge you full price. I spent over $100 there and was forced to go to an ATM to get cash since they don't accept credit cards. Didn't realize they charged me full price for one of my items until I had driven 6 hours further on my roadtrip. Tried to resolve this privately with a FB message showing my receipt and the item, they read the message (FB shows you this) and have ignored it. Can't do a chargeback because I paid in cash. If you've been a customer here I guarantee if you don't watch your receipts they'll overcharge you too and won't make it right. Will NEVER shop here again. I will be filing a complaint with the State on shady business practices as well as the BBB. I want my refund!!! Criminals.
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November 2022 by Casey Carlson
Found everything I needed great pull out bin selection
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October 2022 by Mike O'Carroll
Doesn't accept cards.
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October 2022 by Barb C.
I have called both the store number and uhauls number located at the back of the store let both numbers ring for a very long time never answered not even to put you on hold . I assume they are still open the phone still works. no one answers the phone! At least Wal Mart answers .
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October 2022 by Catherine Drahota
Credit card machine has been down the entire year I’ve lived here, I can hardly ever find staff (but the one gentleman I always end up finding is helpful), any time I call for rental questions, etc. there’s never an answer to the point I just assume they’ve finally completely closed. It’d be amazing to have a hardware store in town, but if I can’t find it at the farm stores then I’ll just go to menards instead of deal with true value now.
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October 2022 by Molly Kopp
Appallingly slow and terrible service. If you are looking for a Uhaul, drive to Ottumwa or Iowa city. Did not honor rental appointment.
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September 2022 by Eric Schaffer
Don't know how it survives! They have a load of solid hardware. But they only take cash. Andno one seems to go there...
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June 2022 by Craig Small
Good help!! But the store is going down hill lots of times things that you should need 2 items they only have one. They say their credit card machine doesn't work that's been forever and yet it works right across the aisle In the furniture section
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May 2022 by Jerry Brannen
Too cheap to pay for credit card machine. Someone should clean up the bird droppings at the entrance. Haven't these people heard of the bird flu. Every customer has to walk through this.
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May 2022 by Flint Vision
The worst hardware store I've ever been to.
