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December 2023 by Sheila J. Pool
Staff is kind & helpful. It seems they could use a few more employees @ times. (Just like every other place it seems.)Check the prices as sometimes they're a lot higher than Wal-Mart. I have found items priced anywhere from .25 cents to $10 higher. Also, just like Wal-Mart be sure to check expiration dates as I have found expired items @ both places.
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December 2023 by Bobbi Templeton
Pharmacy personnel are rude, condescending, and shouldn't be allowed to ruin the reputation of the grocery part of Hy-Vee! Video below I started after being unacknowledged for the first 8 mins. They were not discussing pharmacy business! They were having just a grand ole time while behind me were sitting in chairs, and a line behind me! The pharmacist not being able to count pills due to her participation in the non sense! No wonder waiting times are out of control! With so many employees in that area, I would expect a " hi", "how you doing? We'll be with you ASAP"! But noooo! That's not customer service!
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October 2023 by Aaron Dye
We had to stop and get A&E chocolate milk before driving back to Alabama. This Hyvee was very clean and had the liquid gold I was looking for.
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October 2023 by Mystic Mirror
Great store & plenty of healthy variety!! We stopped in for coffee & ended up legitimately grocery shopping. Fresh prepared food is a plus! Big area to sit inside & eat. Friendly atmosphere & intriguing little town.
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October 2023 by Brittany Barclift
I didn't necessarily have a poor experience at Hy-Vee but I felt rushed and so much chaotic energy from the cashier's. Also, I'm not okay with the fact that a woman employee who works at the PayStation is always extremely passively rude to me. She seems to be displeased by my eclectic and vibrant sense of fashion taste and and irritated for occupying the restrooms at the same time she is in them. I know her name and will be calling management about her attitude towards me and lack of customer courtesy. Unacceptable. Maybe wearing all black is a synchronicity of other parts of herself that delve within. I go out of my way to say hi and be kind to her, too, but she has gotten personal with her passive aggressive attacks-I understand that makes no sense but it is the reality of the occurrences. Rant completed.
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September 2023 by Vireh Riftkin
Reasonably priced for most items.I prefer going to a manned register, as a few times I need help at the self checkouts I've been over looked.
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August 2023 by Ismael Lujan
I needed a cake for my daughters birthday and the lady there did everything possible for me to get what I wanted. Superb service and all I can say is thank you.
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August 2023 by Daya Keller
Why did you change all the sushi recipes? The tuna salmon poke bowl was fantastic. Now the options are either tuna or salmon and way less fish. The spicy tuna rolls aren't spicy and a different recipe. The wasabi is weak and mushy. What happened? Definitely recommend going back to the original recipe which rivaled Shokai in some ways.
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August 2023 by Regina Horton
We stopped in Friday 7/14 and had the best service. Everyone was so friendly and helpful. Jayden checked us out and they were so awesome! It isn't often that someone checking out groceries on a Friday night is in a great mood but we got the best vibes! Claire was working in the Starbucks area and I'm not sure how Hy Vee and Starbucks are involved but they were amazing as well with a great addition to our "shopping coffee". I hate grocery shopping but this was an awesome experience and they both deserve raises!!! A big plus to Keri who was on the spot to help us bag or groceries but allowed my husband to bag them ourselves. She also showed Hy-Vee's customer service helping us out the door. A great experience deserves a great review!!!
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August 2023 by Scott Conlon
Ugly haters. No good. Because of this one store asking me for id when I am clearly 60 I will never shop again hyvShit
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August 2023 by Amanda Willis
The dinner staff was very rude and unprofessional. Ryan actually argued with customers and would not take accountability for not listening to what the customers request was.
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June 2023 by Willie
I shopped here the other day. They had all the groceries I needed. The only real problem is that the store had the scent of mens restroom everywhere. I don't know why, it just did. Other than that though, it's a pretty nice place.
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June 2023 by Matt Robinson
No longer open 24 hours. Closes ridiculously early at 10 p.m. And every time I've been there past 9 p.m. the self checkouts are already closed and there's only one checker. And she typically moves about as fast as a dead turtle with a 50lb weight on its back. In other words that really means they effectively close at 9 p.m.It seems to me that retail in general used Covid as an excuse to cut the services they provide and the times they provide them. Their attitude seems to be that we should consider ourselves lucky to be able to spend our money there. Hello?!? The pandemic is over. It's time for us consumers to start demanding good service again. They should consider themselves lucky that we shop there, and start demonstrating that they value our business again!!!
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May 2023 by Donéta Moore
I have always enjoyed Hy-Vee. Since I was little and I am now two years shy of 60. Always clean and always has great deals in their meat department.
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April 2023 by Mindy McClaran
I have not been here since before they closed the caribou coffee shop with a drive through for a Starbucks without a drive through and makes you go into the store. I always used the door and checkout at the farthest west in the wine and alcohol area. Yesterday I saw that doesn't exist anymore and I had to stand in the only checkout that was open for longer than it took to pick up the two items I was purchasing. If I would have known the checkout process was going to take so long I wouldn't have bought anything but just picking up a prescription from the pharmacy. If you think the Fairfield Walmart checkout is terrible, that's what hy-vee is like. My half gallon of ice cream was over 75% melted just from getting it from the freezer and paying for it. If I didn't live within a 30 second drive from hy-vee to put my ice cream in the freezer it would have just been a half gallon milkshake. 0 out of 5 stars, would not do again.