“If I could, I would give the Verizon worker five stars and Verizon the company 1 star. The individual that helped me was superb. She stayed after, explained options, and helped me troubleshoot my phone. All while being solo in the store and helping two other customers.I'm not proud to admit it, but I was not the politest of persons upon entering. She remained cool, calm, and professional. This woman is a rockstar, Verizon...not so much.Verizon feedback:Why would you have me verify my account my texting my broken phone ffs?! Make email an option, duh.”
“If I could, I would give the Verizon worker five stars and Verizon the company 1 star. The individual that helped me was superb. She stayed after, explained options, and helped me troubleshoot my phone. All while being solo in the store and helping two other customers.I'm not proud to admit it, but I was not the politest of persons upon entering. She remained cool, calm, and professional. This woman is a rockstar, Verizon...not so much.Verizon feedback:Why would you have me verify my account my texting my broken phone ffs?! Make email an option, duh.”