8:30AM - 4:30PM
1 N 6th St, Estherville“I moved to Estherville in 2008. I have banked at Northwest Bank since then. I have two accounts there. One is a Trust in my deceased fathers name. The Trust could have been a nightmare, but J.S., who always works with me, has made it a not bad experience at all. She is so knowledgeable and patient with this old woman. She also helped me with my Mothers accts after she passed. I moved to Lone Tree Iowa in 2018 and left both accounts at NW Bank. They will forever be there. I have never had any problems with the bank or staff. NW Bank employees and especially J.S., you know who you are, you are the best. Excellent customer service. Thank you Thank you”
8AM - 4:30PM
1202 E Central Ave, Estherville“Sue N. was fantastic at helping me get a personal loan to finish my training. She secured me a lower interest rate refinancing my car even, which was already low to begin with. Impressed? Yes. The whole experience was very personal, and felt like familyTheir online banking works very well with one caveat; The password requirements are stricter than the FAA - but they are willing to help with a phone call that gets instantly picked up.”
“Have been with CU since 1970s and have never had a problem. Staff is always helpful and friendly. It's refreshing to be recognized by staff when you are doing your banking.Thanks for all the years of outstanding service.”