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August 2023 by Travis Kregel
Great people and mechanics. Very good about getting the trucks in for service and repairs when we really need them
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July 2023 by Mark Oppermann
We've been getting our vehicles here for over a decade now! Great customer service!
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June 2023 by Glen B
Rarely purchase expensive items sight-unseen, and far away, however Brown’s did an outstanding job installing trust, and working with me. I wasn’t disappointed. They have a great team, highly recommend.
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June 2023 by Natasha Curtis
We drove 1.5 hours because they had exactly what we needed. They knew we had a long drive so they helped us with the process as quickly as possible. Everyone was nice and professional. Zero complaints.
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June 2023 by Tyler Keegan
Would recommend everyone take their vehicle there for service. Also the free car wash after having my vehicle serviced was a great add on.
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June 2023 by Doug Roethler
Overall a quality dealership. Ben was great to work with, low pressure sales and kept things light. Would shop there again.
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May 2023 by Jennifer Richmond
Always have a great experience at Brown's Elkader. The service is awesome and the friendliness can't be beat.
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April 2023 by Brianne Huiskamp
I'd been looking at new vehicles all over the tri-states for over a year, and had my heart set on a Yukon or a Tahoe. I had actually given up my search due to low vehicle inventories, high-pressure salesman stressing me out, and the thought of time-consuming finance paperwork.However; a family member had recently had a great experience with Salesman Wes at Brown's, so I was encouraged to check them out. Wes was very professional and informative of how I could make a Dodge Durango fit my needs with a more affordable price tag than the other SUV's I'd considered.Curtis was skilled and timely with my finance paperwork. I was appreciative for his accommodation in working with me a few minutes after closing time because I finally made my decision to purchase at the end of the day on a Saturday.I'll be sure to recommend Brown's to all family and friends searching for a new whip.
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March 2023 by Amanda Sargent
The staff at Browns are always so helpful & friendly! Cannot recommend them enough. You can’t beat small town businesses that go above & beyond.
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January 2023 by Marty Miles
This is a very unfortunate situation in the past I have purchased a few vehicles from Ben excellent sales professional I Recommend him to anybody that’s looking to purchase a vehicle that being said as long as you’re not going to get the vehicle serviced I Currently drive a 22 equinox and have experienced Some issues and the recall trying to schedule to get it into the shop. They tell me they cannot give out loaners because I have progressive insurance. Is this being my only vehicle and I take care of my elderly folks in my wife works in Prairie eye have to have it vehicle to drive. They tell me there’s nothing they can do the recall you have to leave it or it takes several hours to diagnose. Yeah vibrations I have you’re looking at sitting here all day. I haven’t had a claim on my insurance in years. Why are we the ones that suffer? We’ve been good customers this is not right.
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January 2023 by Ashley Hamlett
I love working with Brown's! They are such an amazing business that puts their customers needs first!
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November 2022 by crystal wilker
Bought a 2015 Cruze from Browns, vehicle didn't make it a week before the turbo went out. Turbos don't usually go out which leads me to believe they may have cleared the code and passed it on as a working car. I called to see if there was anything at all they would do, I was told it's not their problem anymore. Would not recommend and me and my nine member family will find someplace else to shop.First convo. I had with Browns was, "sorry there's nothing we can do" to "we'd like to offer $300 in store credit" to "we wish you would have brought it in, we would have maybe done 50/50. When you get the bill let us know and we'll figure something out." Called left a message and haven't heard anything back. I was on the fence about going back in the future depending how this turned out, but this was enough for me to say for sure we won't be back.
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November 2022 by Timothy Meaney
Tyler picked up and delivered my truck. Everything went great.
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August 2022 by Paula Schott
Ben Hepke and Curtis Stepan were awesome to work with. They were very helpful and not pushing to make the sale. I have told a couple of my coworkers that are considering a different vehicle to head to Brown's in Elkader. Thank you for the wonderful service.
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May 2022 by Geoffery Schneider
Nothing but praise for Browns..They are our dealer of choice...have made multiple purchase's with them through out the years...always satisfied!! Special thanks to our salesman Ben Hepke and Curtis Stephan for finding the best rate for finance!!!
