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December 2023 by Chad Howell
This was one the smoothest car deals I have ever done. The staff were all awesome to deal with, both through written communication and in person. They gave me a fantastic deal and I would highly recommend Brown's! I know they will be my 1st call the next time I'm looking for a new ride!!
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October 2023 by Tina Rodas
Thank you Brown's in Elkader Iowa for the wonderful experience in buying my new 2023 GMC Terrain. I appreciate the experience and knowledge Ben Hepke helped me in finding the right car for me. Ben made this process very easy and I was highly satisfied with my choice. Also Curtis Stepan was great to work with, and explained all the paperwork and all the questions I had. Thank you Megan Hansel for bringing me to the Brown's Family car business. Very knowledgeable team and great to work with. Thank you! Tina Rodas
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August 2023 by Kathy Bond
I have purchased a few vehicles from Brown's Sales and Leasing. We have always had great service and last night was no different. My husband and I were helping an elderly friend find a vehicle and I reached out to the team at Brown's. Lori and Ben were great to work with and were able to find a vehicle for our friend. They brought one in from another location for him to look at and had another in the lot. He was able to chose the vehicle that works best for him. Thank you again for your help and patience!!
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August 2023 by Randy Friederich
Traveling through from Des Moines. Check engine light came on. Brown's were able to get my vehicle diagnosed and repaired without having an appointment in under an hour. They even repaired a vehicle warranty issue my dealer in Des Moines hasn't resolved for 2 years. I really appreciate their help and hospitality. NE Iowa is a special place!
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May 2023 by Joe Oberlander
Found the Challenger I wanted in Elkader. Contacted them online and worked through all the numbers before making the 2-1/2 hour drive up to take delivery. Everything was just as they had said, they worked quick and got me on my way, just like I like it! Would shop here again!!
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May 2023 by Jim Hunt
Had the misfortune of a flat tire when coming into Elkader on a drive down from Rochester. It was 4:45 pm on a Friday and I wasn't sure what options we would have. We had a 3 month old baby with us and needed to get to Cedar Rapids yet that evening. Bill Althoff was very accommodating. I'm not sure how many Parts Managers would stay after hours and be willing to jump in and work the service equipment to do a repair, but Bill did not hesitate. He found that the flat tire was not repairable and they did not have a replacement. But they did have a loaner car they provided so that we could continue on our way. Many thanks. Bill is a great asset to Brown's in Elkader.
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April 2023 by Jody Lawrence
We have bought multiple vehicles from Brown's. They have been great every time. Ben has been an awesome salesman. My husband has know him for at least 25 years
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December 2022 by Heather Morrison
Staff was friendly and helpful. Big shout out to Beth, Greg and Curtis. Thanks for all the help from the three of you. Thanks for getting us into our new ride a 2023 Chevrolet Trailblazer.
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November 2022 by Sue Recker
We brought our truck in to be serviced. We sat in the customer lounge, had a friendly visit with other customers. One of the lady's on staff showed me how to use the coffee pods. I had some hot apple cider, that was wonderful. The service specialist was very professional and friendly. We also got to talk to Wes, I always appreciate his smile! Thanks, Browns!!!
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November 2022 by Debbie Sylvester
We have been purchasing vehicles from Brown’s since 1998, have always had awesome experiences! Recently purchased a Ram TRX through Ben Hepke, can’t say enough about his professionalism. He was great to work with, keeping us informed along the way. Service department is top notch and always treated us fair, as well as detail shop too. ⭐️⭐️⭐️⭐️⭐️ for our local hometown dealer, Brown’s in Elkader.
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September 2022 by Rosie Ohrt
I purchased a 2022 Jeep Grand Cherokee after seeing one on the lot and doing a test drive. Wes was very accommodating to our needs and the deal was made. I have never had a bad experience dealing with Brown's.
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August 2022 by Reginald Gross
Greg Cummer was very caring and did an excellent job of answering all questions and concerns during the purchasing of our 2022 Equinox.
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June 2022 by Roshell Jones
I have been purchasing my vehicles from Browns for 30 plus years! I've attempted to purchase vehicles at other dealers since moving out of state, but they could never match Browns. So yes I choose to drive 5hrs and still only deal with Browns!! They will always be my dealership!! I just purchased 2vehicles, 2022 Chrysler Pacifica, and a 2022 Ford f350 dually. Love them both!
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May 2022 by Gina Neve
Megan is the best....if l was her super, l would give her a big old raise in her pay...
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March 2022 by Joleen Thornton
I was extremely impressed with Brown's in Elkader. Curtis was willing to continue pushing buttons for me to get me the best deal around for monthly payments. They stayed late past closing time and was very patient with me. Everyone was extremely welcoming and answered all of my questions if I had any. I requested to look at one vehicle and they never persuaded me to look at any other. They knew my heart was set on this one. Happy to choose Brown's Elkader as my first dealership!
