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July 2023 by Jacqueline Soenksen
My problem isn’t with the store but with USCellular & since this is the store I purchased the phone from leaving the review here. Their customer service said if I paid the phone off they would unlock my sim, now they’re saying it can take 6mos! I paid for the phone; there is no reason to keep the SIM locked. It’s not my fault they’re service is overpriced & T-mobile offered me a much better deal.
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April 2023 by Sarah Osmun
We visited the Eldridge store to get a new phone. Absolutely one of the best experiences ever! Thank you for all the information, help and guidance to get a new phone and accessories!
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April 2023 by Gwen Burris
Awesome people. Very helpful.
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April 2023 by Roberta Lewis
Kelsey was so good and knowledgeable. She is definitely a pleasure to work with. Been with USCellular for 26 years and have always been satisfied with their customer service. Kelsey went above and beyond in assisting us. Highly recommend.
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April 2023 by Debbie Block
Good friendly service ?
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April 2023 by Brandy Wallace Guyer
I always receive the best customer support! They are always sure to help resolve any issue I have and give me the best possible price!
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March 2023 by Larry Behrends
great service very knowledable
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January 2023 by Robin Flagel Nelson
So excited David is back!! His customer service skills are amazing! I honestly wasn’t coming in to check out new phones until he called. I’m here now about to get a new phone!
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January 2023 by Tracy Helton
I had the best customer service from all of the staff when switching phones. They were polite, attentive, patient, and if they didn't know the answer to my question they looked it up. Thank you for your help!
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December 2022 by Jim Schneider
After getting robbed by Verizon, US Cellular is a breath of fresh air!
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October 2022 by Avalahna L.
honestly the customer service is not the best the lady helping us was snotty and rude and was not polite to us i dont know the lady helping us was named Mkayla but she had such an attitude towards every little thing and even if we asked a simple questions and towards the simplest of things she is not a friendly person so if you come in do not have her help you she was very rude and snotty when she gave my mom her phone to type in a password she started rolling her eyes and kept taking hard deep breaths and got impatient definitely do not recommend
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June 2022 by Laversa Carlin
Awful business, terrible customer service. I was there to cancel my business with them. So, not a pleasant experience. My advice, go to Verizon.
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August 2021 by nate dz
Customer service wasn't that great and every phone I wanted to look at was out of stock
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June 2021 by Brian Amerine, jr
The girl was very helpful and knowledgeable thanks a bunch
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February 2021 by Lacey Robertson
This store was a huge help.. they walked me through every step and made sure I knew exactly how to work my new phone before leaving! This store is top notch, cleanliness, friendly, and safety! Thank you guys!