Just amazed how the ladies ( DD and PJ) at this company still have jobs. The worst customer service I’ve experienced ever!!!! Rude on the phone, won’t replace missing parts and had attitude overall!
February 2024
Terrible customer service. Our order came missing a part and they won’t replace the missing part making us buy the replacement. PJ in the office was not helpful at all
May 2023
Ordered sleeves for my pickleball poles and they sent me the wrong size. My poles do not fit properly in the sleeves. They refuse to replace or refund me unless I pay to ship them back. They are actually trying to deny the fact that they sent the wrong sleeves.
At Douglas® we understand that having the right equipment can be the difference between winning & losing. This keeps us at the top of being a leading manufacturer & supplier of sporting goods. Some of Douglas® Sport's renowned top products include tennis & pickleball nets & posts, basketball systems, baseball field supplies, custom netting, custom windscreen, protective padding & even gym divider curtains.
Many of the products we sell are manufactured by us right here in the USA, allowing us to be innovative and provide our customers with exactly the features they need while remaining competitively priced. Douglas® provides a wide selection of quality materials with superior workmanship all with the outstanding service you deserve.
