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8:30AM - 4PM
1422 9th St SE, Dyersville
Banks
“Has been with Collins Community Credit Union for about 1.5 years. I went to the Ingersoll Avenue in Des Moines, IA location inside Pricechopper grocery store. I stopped by to inquire about car loan and I have had the best experience with this credit union. Taylor Clausen, the assistant branch manager at this location, went above and beyond to help me in the following: 1) Low interest car loan: I have stellar credit score, have been independent since I was 18, and was in grad school full-time. Even though I have great credit scores, I could not obtain a car loan since I do not have income. Taylor helped me secure a car loan with very low interest rate. Unfortunately, I had to get a co-signer to secure a car loan. But Taylor made the process so much easier. 2) Insider look at purchasing vehicles: Initially I was looking at this 2009 car. As someone who knows very little about cars, he gave me tips on how to properly look at my actual vehicle value and informed me I was over-paying for this 2009 car. He even called the car dealership. Eventually, I settled on this 2015 vehicle. Taylor walked me through step-by-steps to walk out of that car dealership without being duped into buying the dealership's services (i.e. their own car loan with "low" rates, insurance, etc). I walked into that car dealership prepared. Even the car salesman said, "wow, you are very well-prepared". They ran my credit and gave me the sales pitch that they can match Collin's low car loan rates. And nope. They cannot match it. They also low-balled me into just giving me $500 for my current vehicle at the time. And I showed them that my car was worth at least $1500. And yes, they are surprised that I knew how much my car should be worth (and no, I did not use Kelly Blue Book). The dealership gave me $1500 cash value for the vehicle I was selling. I would highly recommend Collins Community Credit Union. Taylor and his team helped me so much in securing my vehicle. I would recommend to just stop by and look at the rates they offer. Even their checking/savings account APY were amazing. A+”
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“Been a member over 20 yearsThey are extremely accommodating and terrific to work with. I been with financial institutions from the East to West coast as I moved in careers, and none can top (Ertl/Raacom/Dutrac) I miss the staff that has retired over the years, but the new staff have been fantastic to work with.”