October 2023
We had a temporary change of address and also needed mail held. I found this challenging to get accomplished on line so I called the PO and asked how I should do this. Richard was very kind and did it all over the phone. This is much appreciated.
May 2023
I had to mail a package back for an item I ordered and didn't need. Joann at the Dubuque post office downtown, was so friendly and helpful she does an excellent job and is so nice as well. Thank you Joann
April 2023
Joanna might be one of the nicest people I’ve encountered within the realm of customer service. She was beyond helpful and informative whilst being polite and caring about our issues. Excellent worker and even better human being.
