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December 2023 by Jason Hute
Very helpful
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October 2023 by Kirsten Mentz
Filed a claim since my package never arrived. I called the store and they took care of it for me..
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March 2023 by Susan Bodish
I am SO grateful to our UPS driver who went out of his way to deliver our large parcel in a safe area of our home, without being asked! Package arrived on time, in good condition and set securely where only I could see it!!! So impressed with the courteous professionalism of UPS drivers! ?
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February 2023 by Raymond Friis
Got my item in a timely manor !
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August 2022 by Nicole Elliot
Always very fast servive and friendly staff.
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June 2022 by Tater
Terrible service . Never delivers on time . When you try to make any complaints customer service just shoots it down . This is an absolute garbage service and ups location.
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June 2022 by Cami Riniker
Wish I could give 0 stars been trying to call for 3 days and can’t even get a answer.
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February 2022 by amanda jennings
Packages required signature, Noone was home so they left a notice for later delivery. When going online it says package was delivered and signed for. Tried calling customer service and they can't and won't help figure out who signed or where my packages are. Then the lady hung up on me
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December 2021 by Anthony Alba
Since August of this year I've had 2 different packages that were supposedly delivered to my apartment but never showed up. The most recent time, less than a month ago, I went to the door about an hour after I got the email saying that it was delivered. There was nothing there and I didn't hear a knock or anything. Trying to file a claim is a hassle and frankly not worth it. Thankfully the company I ordered from was more than happy to resend both packages even though it wasn't their fault.Update. Trying to change delivery locations because apparently the driver has a difficult time finding my my apartment and I'm tired of playing games every month. It's not a hard place to find and the numbers on the building are very clear. When I go online to change locations it doesn't give the option to send it to the post office and that is ridiculous. I'm not going to drive 10 miles to the closet UPS store. I use a service that I order from every month and UPS is the only shipping option available.
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August 2021 by John Kirk
The staff was very knowledgeable and helpful.
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August 2021 by Jacob Riniker
Great quick service.
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June 2021 by Dennis Vahle
Excellent fast service!
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March 2021 by Laura Mcnamer
Great customer service and my grandson loved being there! The customer service agent was so good with my 5 year old who is obsessed with UPS! Has UPS semis and trucks! He was in heaven seeing all the trucks. Again, the customer service agent was hands down wonderful!Thank you for the amazing experience above and beyond!
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March 2021 by Steve Radloff
Easy access and friendly, helpful employees. A lot easier than going to their west side UPS store front.
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March 2021 by Michael Smith
Good service and easy to find location.
