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December 2023 by Javid Osmani
I recommend this service, very quick and reliable services.Their work is above and beyond.Very professional and friendly workers.
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December 2023 by Moriah Rhame
This was the absolute best customer service I have ever had with a car and I mean ever. I have never had service this good I will recommend this place a million times over by can't even tell you how professional, kind and amazing these people are. I paid online they put it in the next day they had issues with it they had to call the car company and work directly with them and they never complained once and did a fantastic job
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December 2023 by Patrick Leitzen
When my windshield was damaged, these guys drove 30 minutes out to my house on short notice and patched it up in freezing weather. The whole repair only took about 15 minutes, and the techs were professional and courteous. Great service and great people.
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December 2023 by Matty Gantenbein
Super easy to schedule online, very friendly appointment reminders followed by excellent work and customer service. Brian and his assistant were professional and proficient besides in time and extremely polite. 5 stars for sure, thank you again!
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October 2023 by Robert Connally
Super happy with the work and would highly recommend Safelite in Dubuque Iowa. Who ever Robert is that works here did a phenomenal job and made getting our windshield replaced super easy and hassle free. Special thanks to you Robert.
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August 2023 by Joy Knight
This was my first experience with having a cracked windshield repaired. They were very informative when it came to insurance and provided quick service.
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August 2023 by Kathy Montz
Impossible to talk to a live person and the phone prompts are agonizing when you just need to ask a simple question.
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June 2023 by Monster Playground (All Around Games)
Im not sure what to think about this place. We went in for an estimate to fix a small chip in the windshield, and the guy said just dont put pressure on it. Then he comes out to look at it and starts to push on it. So now that small chip has turned into a crack going almost halfway across our windshield
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April 2023 by Matt Price
tl;dr - Replaced Tesla windshield. Reasonable prices, awesome staff, quick turnaround time, would recommend.Had a small chip in my windshield, that turned into a 12 inch crack when I went went to defrost the car without realizing there was a chip in the glass.The automated phone system was a bit of a pain - so I went in to talk with them face to face. They took a look at my car, gave me an estimate, and even though they didn't have the glass for my specific car on hand - they were able to get it ordered and get me in to have it installed in less than a week.I was apparently the first Tesla windshield to get replaced at this location, but you wouldn't know it from looking at things because the windshield looks as good as new and all the cameras/sensors work exactly like they did before.Price wise, I'd rather have NOT had to pay for a new windshield... but their prices were better than I expected and I didn't feel like I got nickled and dimed over anything; And the estimate they gave me up front was exactly what they charged.Everybody there was super friendly, professional, and easy to work with. I hope I don't need another windshield any time soon... but if I do, I'll definitely be using them again.
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March 2023 by Braydon Fisher
A branch had fallen through my rear window into my vehicle. Within the hour, they had cleaned up/removed all of the broken glass, ordered a new rear window, and had temporarily patched my car with plastic wrap to hold me over until installation. When I returned home ANOTHER branch had fallen nearby which punctured the plastic.. They were more than happy to rewrap the car in the plastic wrap when I had asked them for the favor.Kind folks, professional, timely.
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March 2023 by Cody Palmer
Doug and Robert made the wait well worth it definitely will recommend everyone to get their windshield replaced or fixed by them. Two thumbs up my car look brand new again!
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February 2023 by Cheri Dieter
Thank you so much Robert and Dean for taking such great care of me and my jeep today! The process was so easy, with the help of good people like you guys in Dubuque! Not only did you give me that hometown care that I i needed so much right now. Robert took upon himself to fix what could have been a costly and very inconvenient repair at the dealership, to fix the drivers windshield wiper arm! Thank you both so much, you have NO idea how MUCH your good hearted service and care meant to me.
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February 2023 by Scooby Doo
Do good work but hidden fees. 50 to come to you and then 35 to get rid of your old windshield.
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September 2022 by Alyssa Grueneberg
Amazing work done at a good price. The staff fixed my front windshield and my back hinges on my car, they did an amazing job. I spoke to Doug and he helped answer all of my questions. As a female college student, they made sure I knew everything they were doing and didn't try to convince me to get anything my car didn't need. I will definitely refer Satellite to my friends.
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September 2022 by Bruce Kort
Brian did my windshield today at my friend Jody's house. He had great communication with me and she said he explained the whole process. Nice job, thanks!
