Riley Subaru is a family-owned dealership in Dubuque, Iowa, known for its exceptional customer service and pressure-free environment. Many customers highlight their positive experiences when purchasing vehicles, emphasizing the professionalism and friendliness of the staff. Reviews mention team members like Jackson, Ryan, Ty, Alex, Rick, and Matthew, who are praised for their knowledge and dedication to helping customers find the right car without any high-pressure tactics. Clients appreciate the strong grasp the staff has on their products, making it easier to compare different vehicles. The dealership is also recognized for its willingness to assist with service issues, ensuring customer satisfaction even after the sale. Visitors consistently report feeling valued and heard, with staff members taking the time to address questions and concerns. Overall, Riley Subaru is highly recommended for anyone looking to buy a Subaru, with many reviewers noting that they would return for future purchases due to the trustworthy and supportive atmosphere.
Thorough, efficient. They take care of my car so well.
October 2025
Riley was great to deal with. Jackson was extremely helpful I will defiantly be a repeat customer.
October 2025
Loved our experience with Riley Subaru! At other dealerships we had problems finding someone we could really trust to know the details about their products, but at Riley they all seemed to have a great grasp of the cars. We were fortunate to have Alex help us, and he took great care with trying to find what we really needed... read full comment
