-
January 2024 by Rick Lewis
Because everyone was so polite and helpful.
-
December 2023 by melanie grant
If you like to see little animals with flies swarming all around them then this is your place.
-
November 2023 by Julieanna Baerga
My dog was wonderfully groomed and the staff INSIDE the store is wonderful and always try their best to get you what you’re looking for.I however can’t say the same about the staff in the GROOMING salon. Joan is super rude and when I called in the morning to schedule my dogs appointment I warned them I had a 3 hour science class and that I was going to try my best to pick him up on time. They AGREED it was OKAY to drop him a little early and pick him up when I got out of my class TWICE!! When I go to pick my dog up after a rude phone call from her, she was even more rude in person. Telling me how I need to manage my time better and how she did NOT care that I had other things planned already. I squeezed YOU into MY schedule. Horrible grooming staff. Not how you want to treat a customer if you want them to return for your services. Learn to treat your customers with a little more respect and you just might have more business. Because unlike PetSmart you’re never booked out way in advance. That’s why people choose other places over you because of your horrible attitude.My dog is NEVER getting groomed here again. Insane prices and rude grooming staff. Charging for things that I was not aware of when I dropped him off and asked questions about pricing.
-
October 2023 by torey Thommen
We were there to start filling our 55 gallon tank the gentleman that helped us was great! He knew what he was talking about and helped us pick some great starters for our tank. He also steered us clear of things that wouldn't be so great for our tank and things that our tank wasn't quite ready for. We did unfortunately lose one of our fish he was already not doing great by the time we got home and didn't last but maybe a couple of ours once in the tank. It was a flame dwarf gourami and I have read that they are susceptible to dying for no reason. So no fault of theirs I'm assuming. Said fish is chilling in the freezer until we can make another trip and our tank is ready for the shrimp, snails, frog, and loach we want to add.
-
September 2023 by Gail Docter
Joan gave our miniature schnauzer a great cut. Nice calm environment.
-
August 2023 by Russ Frommelt
Always Awesome. Your staff are compassionate to the pets and Humans.
-
August 2023 by Nathan Zenner
The new dog groomer is terrible. You'd be better off watching a YouTube video.
-
August 2023 by Coral Mosbo
Wonderful, swift service by competent employees.
-
August 2023 by Douglas Perry
very helpful staff who are honest and care about your pets
-
July 2023 by Celeste Aurand
Our experience was awesome. The staff was very accommodating and knowledgeable, answered all of our questions, and were so friendly. I will be recommending Petco in Dubuque, IA to all of my friends!
-
June 2023 by Lisa Weed
Mike, the GM, was incredibly helpful. I could tell that he really cares about what he does and that he loves his job. I will definitely be back.
-
January 2023 by Colby Friedmann
Has a lot of good food options and stuff for your cat. Would recommend.
-
January 2023 by Amber H.
Per places have many issues like not informing people of the proper space and items needed for animals. But this place is okay. I have gotten many fish from here and they all are healthy and alive. It would be nice for these animals to have better conditions. Hamsters should have at least 6-12 inches of bedding in there enclosure. so that poor hammy is probably not so happy. Plus don't get me started on the tank size!
-
December 2022 by Cade Lenz
Friendly staff that will try their best to answer any questions, sometimes hard to find a worker tho. They have a very large selection of pet food and supplies. I’ve purchased a few a kinds of fish, crabs, bearded dragon and a snake here and was happy with the purchases. We get live crickets for our bearded dragon and the workers get them bagged and ready pretty quick. Always have kitties for adoption as well! Pretty live snakes, lizards, birds and other animals here too for purchase.
-
December 2022 by Frostie Frost
Bought a light bulb for my fish tank, checked out with a guy named Jacob after help finding the bulb. Got home and it wasn't the right bulb. Tried to return it and was told they had no proof that I had purchased it and to refund it had to talk to loss prevention. I even used my PALS rewards and they tried keeping my *overpriced* light bulb that I paid over 25 bucks for! I was also told I would get a phone call about it and never did.Their prices are outrageous above all and secondly treating me like a thief when I spend about a hundred bucks there every month. Looking into other stores because I refuse to pay this company triple of what something costs.
