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June 2024 by Jaime Capesius
We have shopped at James Martin Jewelers for years. The staff are always friendly & helpful. Earlier this year I shopped for a new loose diamond for our upcoming 25th Wedding Anniversary. The stone was beautifully set in a band and I then worked with Samantha & Lucas to find the perfect cathedral jacket. It's absolutely gorgeous!!! When you walk in the door and all the employees are excited to see how you are going to react to your new ring is priceless! I'd share a pic but it's in the safe until the big day in a couple of weeks. I'll follow up with a picture after our reception
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June 2024 by Tabitha Thelin
Every single interaction with the staff has been excellent. They’ve been patient, engaged and really listen. All of the repairs, sizing and sales are done with care and with the customer’s needs in mind. I will go to them for all of my jewelry needs.
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May 2024 by Samantha Leigh
In-house jewelers and friendly and knowledgeable staff that can find the perfect piece for you.
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May 2024 by Shelby Jones
I had a necklace with a broken chain and had to take it in. Lucas greeted me right away and was able to get me taken care of. They did have send it in but had it back in a few days. Love that they’re able to text me with updates.
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May 2024 by Kelly Humphrey
Excellent customer service and product selection!!! I’m thrilled with my purchases and they came in sooner than expected!
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May 2024 by Karen scott
The sales person (Samantha) was very helpful in showing us a lot of different options for our daughters graduation gift. We selected a very nice necklace and she was very helpful with taking care of everything with this.
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May 2024 by Terrie Lenger
James Martin Jewelers staff is very helpful. They have customized many pieces of jewelry that I have purchased. I can usually find something unique in their collection and I appreciate that. They have been my jeweler since the early 1980s when they designed my mother’s ring.
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May 2024 by Noelle Marie
Beautiful store. Lovely, helpful staff. Oh, and the diamonds!!!
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May 2024 by Kylie Loeffelholz
Everyone at James Martin Jewelers is friendly and willing to help, whether it’s sizing, cleaning up your jewelry, or helping you find a gift. My engagement ring is from here and they’ve been taking care of it for almost 20 years. It looks as beautiful now as the night I received it!
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May 2024 by Barbara Hocker
I thought I just needed a battery for my watch. I was saddened that the battery didn’t get the wat h to start again after many tries. I left it and returned today as it was ready for pickup. Not only did it work but it was cleaned beautifully. It looks brand new! Thanks so much. You made my day with your great customer service!
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May 2024 by Julie Hammer
Friendly, knowledgeable staff who helped me pick out the perfect gift for my God daughter. Well done James Martin Jewelers, she loved it!
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May 2024 by Jenna Petsche
My grandfather gifted my grandmother a full topaz set (earrings, ring, necklace), starting in the 70s. The whole set was purchased from James Martin Jewelers over a period of many years. Last Christmas, my grandmother gifted the set to me, and it was clear the pieces had not been cleaned in at least a decade. I brought the pieces to James Martin Jewelers for cleaning, which they completed in a single day, completely free of charge. I could not believe how those pieces shined - everything was given back to me in better condition than when I left. It’s always scary to take priceless jewelry to a place you’ve never been to, but now I know my jewelry is safe with James Martin Jewelers.
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May 2024 by Norske Tech
The service I received was very friendly and professional. My watch was restored to working order in a timely fashion. I would highly recommend James Martini Jewelers for any needed repair of jewelry items.
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May 2024 by Wendy Gansen
I had a wonderful experience designing my beautiful Ruby and Diamond ring with the help and guidance from Sam and Lucas with James Martin Jewelers!! Very patient with me and listened to my ideas to collaborate into the ring I was picturing! Thank you James Martin Jeweler for a beautiful piece of art I will cherish!
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November 2023 by Douglas Buettell
Andreana was so helpful in helping us pick out the perfect engagement ring and wedding bands! Excellent customer service!