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January 2024 by Jim Ungs
Good deals all the time
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December 2023 by jake eppler
decent tools at a lower price
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November 2023 by todd fishnick
Tools kind of suck.... .
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November 2023 by todd Quick
Luv this place
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September 2023 by Catherine Brandt
9-3-23: Excellent customer service with a friendly attitude! Brandy was top notch as was Payton.
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September 2023 by Angela Lynn Fuller
I use to find anything here. Now it seems they are always out of stock, when I need something.
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August 2023 by B Hugill
Megan and Stacie at Harbor Freight in Dubuque, Ia are the kindest and most helpful employees I have had the pleasure to work with. I will definitely be doing more business with them!
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May 2023 by Elliott sanderson
Very nice place staff is friendly. Very affordable Good quality tools
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May 2023 by Allen R Adams
A little of everything and the tool carts and boxes are high quality at a low price.
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April 2023 by DIRK FISHBACK
Wanted to buy a rolling tool chest cause I was cleaning the garage. You have to pay for it then wait a month for it to be shipped to the store. They don't tell you that you can't cancel your order until the item arrives at the store. So if the item isn't at the store I wouldn't suggest purchasing it. My opinion anyway.
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April 2023 by fototx66
Increasingly disappointed with Harbor Freight prices and service. What was once a go-to place to buy tools and supplies is no longer. They are no longer price competitive, in my view.Also, it's very strange how adamant their cashiers are at trying to get your phone number. Everytime, there is a back and forth debate about why they need it....Off putting....If I say "no", it means "no", No need to try to educate me on the wonderful benefits.For example, I had one cashier go on and on about why they needed the number and she finally and snidely told me that I was affecting her bonus. Almost walked out at that point....Another cashier wouldn't honor a coupon because I did not provide a phone number, despite the fact that the coupon was valid and matching the sku numbers on the product packaging!Your business process and incentive scheme is broken when your employees so aggressively try to collect customer personal data that the customer moves on and spends their money elsewhere.
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April 2023 by Ray Ward
Harbor Freight has an abundance of tools and Hardware. Lots of gadgets.
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March 2023 by Vaughn Recker
The tool quality and brands have been improving! Can usually find what I need, here. Employees are great. Very helpful.
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January 2023 by Naked “Venom” Snake
An uncomfortable experience. I witnessed what I believe was the store's manager yelling at one of his employees asking for assistance in front of a multitude of customers. Very unprofessional and unbecoming of a manager.And their insistence on collecting your phone number and email for their system is annoying. It's separate from their membership program, so who exactly does it benefit to have a number and email on record?I also feel bad for the cashiers who are clearly reading from a script. Do they not trust their workers enough to be able to convey information in a casual manner? If I wanted a robot to ring me up, I would go to a place with a self-checkout.Overall, it was just a terrible shopping experience. I will go out of my way to never step foot in there again.
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January 2023 by Bill Feldmann
I love shopping here for the things I need. The prices are great and the service is excellent. Good selection of tools and accessories.
