Dubuque Mattress Factory is highly recommended by customers for its excellent service and quality products. Many appreciate the customizable mattresses and the friendly, knowledgeable staff, including sales representatives and delivery teams. Customers have shared positive experiences from the initial purchase to delivery, noting that the delivery teams are courteous and efficient. The company is praised for keeping promises regarding delivery times and for providing thorough explanations about their products. Additionally, personal touches, such as notes from the owner and treats, have been well-received. Overall, Dubuque Mattress Factory is recognized for its commitment to customer satisfaction and quality craftsmanship.
We have three Dubuque Mattress mattresses in our home and recommend this company to all.I love the mattress may be customized. The customer service for sales (Kevin T) and accommodating our time for delivery is top notch!
June 2024
Great experience from our purchase at the store with Jeremy to our delivery with EJ and his workmate. They were friendly and courteous. Explained everything on the remote and the the adjustable mattress! Highly recommend Dubuque Mattress. We love our adjustable mattress? Thank you!!!
June 2024
They were very patient with delivery. Very friendly people and even showed up a bit ahead of schedule!
