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April 2024 by Jen Raber
Wonderful salon, staff is extremely friendly, and the service is always great. Highly recommend.
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February 2024 by Melanie Mosberg
I reviewed the website and saw they offered nail services. I called to make an appointment and was informed they only do shellac which is what I was looking for. They never asked if the polish I had on was applied by them. They wanted to charge me extra when I went to check out to take off the polish but never told me that when I made the appointment. They do not charge if it was applied by them at a previous appointment.
Upon arrival I noticed this was primarily a hair salon. I was brought to a back corner with makeshift tables/chairs for manicure services and a table with nail polish options. They did have a nice array of colors to choose from. (that's really the only positive thing I can say about my service)
Unfortunately, I do not recall the name of the girl that did my nails. She started by trying to soak them in a very oily solution. It did not work and she attempted to file off the polish I had on my nails. When that did not work, she decided to wrap them with acetone and foil. I explained my fingers break out from the solution but she said they should not be on long. It appeared the polish did not lift off the way she had hoped and she continued to have to file the polish off. This was a very uncomfortable process and I feared it would weaken my nails. It took close to 45 minutes to get all the polish off. (Takes most salons 15 minutes) My nails are very short, as you can see so it should not have taken that long. I have never had trouble at any other salon to take off the polish.
After the polish was off, she shaped them but barely performed a manicure. She did not touch my cuticles which were in rough shape. She applied the polish which as you can see is quite clunky and was not cleaned up on the sides of the nails. There is one nail that the polish was applied sideways. One thing I will say is the manicurist had very long nails and I can tell she really struggled throughout the manicure process. Overall my nails looks like someone with little experience did them. I also was there an hour and a half and literally had to leave because I was late for an appointment.
She was nice and tried to keep conversation going throughout my time there however towards the end, perhaps she was nervous but she started asking the same questions over and over again. Just personal talk but it was quite weird and uncomfortable.
Takeaways - they are not a nail salon and do the bare minimum. I am not sure if they have multiple people that perform nail services, but the person that did my nails is also a hair stylist. Perhaps she is better at that craft.
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February 2024 by Mary Hartman
My hair always looks great after my cut and color with Penny. The way I look at it is that when you look good you feel good!
Thanks Penny!
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February 2024 by Carmen Payne
Always very pleased with my services at Design works. From the moment I walk in until I walk out the door I am greeted with smiles, pleasant attitudes and outstanding services always. Penny always makes me feel comfortable, important, and does an excellent job on my hair. I trust her so much that I usually leave it up to her to do what is best for my colors and haircuts. Would send all my friends and Family to Design works. I appreciate their smiles and kindness always. Carmen :)
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January 2024 by Luz Burkard
Very professional and experienced stylist, did a superb job on my daughter's curtain bangs
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January 2024 by Michele Tanzosch
The spa was very accommodating and the facials with Cora were amazing!!
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January 2024 by Diane Bertsch
Always a great experience with the entire staff!Services: Shampoo & conditioning
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January 2024 by Lisa Thomason
I'm new to the area. My first experience was wonderful! My beautician, Lacey, did an excellent job on getting my color right!! Very pleasant experience!!!
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January 2024 by Therese Jung
Leigha did a wonderful job with my hair. I love the cut and the color that she helped me choose. Would highly recommend to anyone!
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November 2023 by Melissa Baker
Cora did an excellent job on my facial. I would highly recommend Cora if you are looking for relaxation and refreshed feeling skin!
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October 2023 by Alicia Arensdorf
Amazing place to get your hair, nails, and makeup done! Fair price, great work, amazing customer service!Services: Bridal services
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October 2023 by Kayleigh Koester
I chose Designworks to do hair and makeup for myself, my bridesmaids, and our mothers before my wedding. We had a fantastic experience and would HIGHLY recommend Designworks to anyone searching for a great wedding vendor.I live in Des Moines and Designworks was very easy to work with. Many salons weren't taking on new clients, but Designworks was and their communication was clear and prompt, which made things much easier to coordinate from out of town. Right away after booking they sent me a form to fill out with information about individuals that wanted services. They used that to create and schedule and on the big day, they were on or ahead of schedule the entire time. I changed some of the things I wanted between my trial and the wedding day and Jerica was great to communicate with and she made sure things were perfect.On the day of the wedding and when we came for my trial, the staff at Designworks was amazing. They brought great energy and hyped us up and even worked some magic to let us play a sentimental playlist during the time we were there. They went above and beyond to not only make us look great, but feel special as well. I’d highly recommend them to anyone.
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September 2023 by Anne R
Pleasant, easy to talk to staff. She listened to my concerns regarding weak/thin nails and able sell me some oil that i am hoping will help the health of my nails. My nails turned out very pretty and not so thick as I have seen at times.Service: Manicure
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July 2023 by Norma Mangler
Very friendly staff.
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July 2023 by Elisabeth Kress
I have been getting my hair extensions done for over a year now. I’ve been to three different hair stylists. The third one was Ashlynn at design works. I just got my extensions fixed at a new salon and the hair stylist said that this was the WORST application that she’s ever seen in her entire life. They were put in wrong, not correctly at all. This girl should not be doing hair extensions on anyone at all without the right training. I tried to call a couple weeks after I got them done by Ashlynn at design works and they didn’t do anything about it. When I had paid her $1,400 for my extensions. This salon is very unprofessional and I would never recommend going there because they do not care about paying customers or clients. I give this a zero star review.
