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March 2024 by Susan Cook
I have never had such poor service from this store. The clerk that checked me out this morning around 8:00 a.m. never greeted me, was more interested in a young girl that came in to pick up a breakfast pizza than give me my change. She stopped and stared at the young girl with my change in her hand and watched her until she walked out the door before giving me my money. There was no thank you either! I have always had good service at this store until today. The donuts were very good, but did not outweigh this terrible customer service.
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February 2024 by Eric Taylor
Good luck ordering pizza from this place. They put in an auto ordering service now and it’s not even linked to the store. After wasting 5 min with the computer you have to re do everything with an employee. What’s the point??
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January 2024 by Sue Kollars
Ordered a medium pizza 1/2 Hawaiian 1/2 pepperoni mushroom. Picked it up and brought it home. The Hawaiian had nothing but four or five layers of salty ham on it. Inedible!. Called the store gentleman I talked to was very rude And said come back and we’ll put some pineapple on it. It Is -10° outside and I don’t know how they were going to put pineapple on and already finished pizza. I asked for a discount. And he said come in tomorrow. I’m busy and I have customers. Guess I was not a customer.
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July 2023 by stephen heinold
Ordered a pizza to be delivered at 1145am for my lunch. Made the order at 10am so you would think they wouldn't make the pizza tell closer to the time of delivery but not this Casey's. They made it and let it sit tell my delivery time. Then the delivery person put it on the ground outside instead of walking in the door and taking it to the front desk. It was stone cold and had ants crawling on it. Called and all I got was attitude from the person that made it. Then told well just bring it back and get another. Worst experience at Casey's I have had.
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July 2023 by Joe Davis
Dirty, pumps are slow, never receipt paper in pumps, window cleaner is usually empty or the squeegee is unusable. For how nice the neighborhood is you would think Casey's would attempt to keep the outside of the building looking nice.
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July 2023 by Bobby Lacheta
Horrible service. The attitude from two female employees is ridiculous to the point idk how they even keep a job for real. I’d stop anywhere else but here honestly.
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October 2022 by Anthony Krier
Ordered a pizza it wasn't delivered the $was taken off card the daytime Manager wasn't helpful told me I'd have to talk to corporate about refund
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September 2022 by jkinds
Absolutely the worst Casey’s. Pizza almost always looks like it’s been in the warmer for 6hrs. Even at lunch. Soda machine tastes like it hasn’t been cleaned in a year. If you like moldy tasting pop give it a go. Judging by previous reviews there is a long standing tradition of uncleanliness at this location that the board of health may want to look into. I’m sure my review will be coupled with a “we are looking into it” response from Casey’s just like all the other reviews over the past year. Trust me, they are not.*update. See Casey’s comments below. I did in fact message Customer Service listed below at the time and as of 2 weeks only received an auto response. They don’t care.
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July 2022 by Heather Price
These employees are the laziest I have ever seen there is never any food in the warmers the employees are also rude. I wouldn't recommend this store to anyone.
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June 2022 by Jen Kay
Ordered taco pizza via delivery, received sausage.
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April 2022 by Cindy Rambeaux
Easy in and out. Very clean!
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April 2022 by Tiffany
Worst Casey’s location for food service. We’ve had multiple orders missing items, burnt or incorrect. We haven’t ordered from this location in months, but thought we’d give them another try, mistake. Our Taco pizza was missing all of the taco toppings and was just a sausage pizza. Luckily, we noticed before leaving the store. Our cheese bread was burnt, not a little dark, but black on the bottom to where you could smell the burntness. We ordered a brookie, which we did not receive and was told by the individual working, “we did not want it anyways, it’s not that good. They cook it, freeze it, ship it to the store who refreezes it, thaws it and warms it up for the customer.” Last time we ever order from the Asbury location.
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December 2021 by Brenda Nank
I would not even give the location on Asbury road a one star review. The fountain pop machine has been out of order for a long time, or at leaste whenever I stop it to get one and a couple slices of pizza, and now the debt and cc machines are not working and according to the employees there they all know they do not work.
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December 2021 by Kale McCormick
not for any fault of the employees, they're always extremely helpful and pleasant. But whoever is in charge of fixing things and keeping things stocked... That's a different story. the soda machine is broken more than it's working, the ice cream machine has been broken since before covid if my memory serves me. condiments for hot food are hit and miss... When speaking to an associate, she seemed as frustrated as I was that they keep ordering them but The company doesn't send them, And I believe her 100%. I'll still keep stopping here because it's close to my house and the pizza is really good, But whoever is the high up on the corporate chain That is in charge of this store, drops the ball consistently.
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September 2021 by Nice Midwestern
We drove an extra 10 minutes and found our souls to be just as empty as most times we leave the Peru Rd location. We would have given this place 2stars if the bakery case was at least clean ?
