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January 2024 by Caroljean Dennison
The 2 gentlemen in the Boost store on Central were both very polite, well mannered, knowledgeable & helpful. No complaints.
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September 2023 by Patty Parker
They don't care, I'm having trouble with new phone. Brand new phone and I'm a new customer! Most time's not receiving calls and can't make calls.
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February 2023 by Shannon Huser
Poor customer service.Didn't even helpBut wanted to charge 75 more dollars and wasn't sure if it would activate my phone
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July 2022 by Elly Kohl
Great service always. Best deals in Dubuque on all your phones and ACP!
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May 2022 by Flyboyant
My experience was awesome best phone company i been to
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April 2022 by Danny Licke
Always great service. Best store in Dubuque for Boost. Period.
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March 2022 by Melissa Norman
Horrible customer service ! On phone and in store . The person who helped me was talking to other people in store instead of waiting on me a customer ! All they do is vape and listen to loud music while customers are waiting to be helped! Very unprofessional! Sux this is the only place I can go to for my phone in Dubuque! I'd rather switch phone companies than have to deal with that everytime !
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March 2022 by Rhonda Schmidt
Replacing my phone was pretty easy, I like that I still can get a deal even though I have been a Customer for a while. Most companies only have deals for the new Customer
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February 2022 by Cherokee Mello
Went in for a sim card, came out with 2 new phones. The staff are very friendly, super cool, and incredibly helpful. They hooked me up with incredible deals and even went out of their way to take the time to try and get me a better deal. Will definitely go here with any problems I have. I went in on the 15th in the afternoon and regrettably didn't catch the names of anyone working, but i hope they are working next time so I can get quick easy service! Highly reccomend
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January 2022 by Candice Washington
I was very satisfied with today's visit. Thebtrp went above and beyond to make sure he hooked me up! He's the plug. Best prepaid deal!
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January 2022 by Dan Dugan
I went in with a friend who needed a new phone. I was impressed with the knowledge that the young woman had aboit her products and service plans. She helped set everything up so that the move to the new phone was seamless. They had a nice selection of phones as well.
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December 2021 by Andrea Scarlino
Kay, the manager of this store, is the absolute best. Her customer service skills are top notch, she’s incredibly knowledgeable, and she has a sense of community that is unmatched. Kay genuinely cares about the customers, and goes above and beyond. Best customer service experience I’ve had in years.
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November 2021 by Zan Benz
Kay the manager was absolutely wonderful! She helped me set up my whole phone, set up my Gmail information for me. You can tell she really cares about her customers. She is the best yet !
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November 2021 by Jonathon Novander
Kay was a great help upgrading my phone to the new Samsung a32 5G at a great price and made sure everything was set up on my phone before I left. Definitely recommend Kay and boost mobile in dubuque any day!
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November 2021 by David Adams
I was sent into Boost Mobile from Manchester Boost Mobile and I came in and worked with Kay the assistant manager loreaca and I had a wonderful experience they were able to get my device activated get me discounts and also ensure that I got the best service thank you you're awesome
