Terrible bank. 20 years Ive gone and the one time I need them they make a mess of getting a loan. Told me id hear back in 24 hours and a done deal then call back 3 days later saying oh I guess we cant after I commited to the expense, but they will swarm your account with weird fees whenever they can.
September 2019
It was easy to open up an account here and the customer service was excellent
July 2018
stealing from poor widowers is not acceptable people
West Bank provides full-service banking and trust services to consumers and small- to medium-sized businesses. West Bank has offices in the greater Des Moines, Iowa area, Coralville, Iowa, and Minnesota. First and foremost a community bank, West Bank has built a strong reputation for being responsive to local needs. West Bank employees place a high priority on community involvement, lending their time and talents to a long list of civic and community projects. From its humble beginnings in 1893, one thing has not changed. Every customer, from the smallest to the largest, deserves our full attention and top-notch customer service.