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April 2024 by GREG DAVIES
Car loans are processed in Cedar Rapids which makes the loan process very difficult. Poor communication with branches and customers. When they were new in town they were much better to do business with, not so much anymore!
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June 2023 by Ana Miranda
I love going to the Court Ave branch! Yasmin Roman and Monica are always professional, respectful and extremely helpful. Plus, they can assist in either English or Spanish. Every time I am there, I see staff greeting customers by name, which speaks volumes about the relationships they establish, attention to detail, communication and customer service. I cannot recommend them enough!!
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May 2023 by James Snow
It’s always like visiting very professional family members, who happen to work at a bank ?. The Court Avenue ladies are always so kind, professional, and efficient. Thanks Again!!!
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May 2023 by Rebecca Rossi
Great place to bank! We have used them for many years. The tellers have always been so helpful to us.
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May 2023 by Zach Caldwell
The downtown location customer service is absolutely amazing, super friendly and full of wonderful smiles
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May 2023 by Cruz Perez
Thank you, for the great service today. Wonderful ladies, always willing to help out their members. I would recommend Collins Community Credit Union, Court Ave your the best!
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May 2023 by Lupita Llamas
I love this bench!They always serve me quickly and kindly. Coincidentally I have coincided with Faby, and excellent attention! Thanks girls!
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May 2023 by Vince Fallis
A+ customer service. Always lends the helping hand all customers need!! Court ave is the best!
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May 2023 by Perla Gonzalez-Munoz
such wonderful people, will answer all the question that you have, all the ladies are very nice and friendly
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September 2022 by Belle Zella
Amazing customer service; got helped by Maria PerezProviding excellent fast service very friendly ensured all my questions where answered..Mind you, it was 5 min. To closing time. Used great tone ?Recommend this location highly.
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April 2022 by Tortano Express
I just moved our business and personal accts to this credit union. Should have done this long ago. Just first week and > am very impressed. Friendly staff.
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March 2022 by Heavenly Window Cleaning Service
ATTENTION ALL CCCU CUSTOMERS. When calling to speak with a representative, I would like to recommend personal asking for Sir Mitch Covington. After a stressful day, day two of hoping to get the right representative to help me, and negative account balance, I was finally transferred to Sir Mitch Covington. Who professionally broke down the issue with my account and the fee’s I’ve assessed and why I’ve occurred those fee’s in full detail with mathematical work and equations. I didn’t mind holding, I waited for him peaceful while he did his research. I can tell Sir Mitch Covington enjoy helping individuals and he’s sympathetic. So again ATTENTION ALL CCCU CUSTOMERS. When calling to speak with a representative, I would like to recommend personal asking for Sir Mitch Covington. Thank youAnd thank you Sir Mitch Covington
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February 2022 by Vike Fan
Yazmin was wonderful! She was prompt, very thorough & patient.Lost 2 vehicles due to fallen tree limb. A real nightmare working with the insurance company & another CU where we had financed one of them. 3 weeks & counting...not resolved yet. Collins was the only "player" in this game that actually came through for us when we needed it most! This is the second time we've used Collins to finance a vehicle...outstanding, seamless service. A+ !! Thank you.
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January 2022 by Tony Montalvo
Recently got a loan through Collins and let me just say that I was very pleased with the service provided!! All the staff there is always super nice and helpful. Highly recommend!
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November 2021 by greg harrington
I just want to say the 2 girls that help me at the drive threw are fantastic, the best of the bestI have been with this bank going on 7 years. They have been with me threw a bankruptcy, a divorce and issues with out of state checks and other banking issues.And always took the extra effort to take care of me.Even tho I live paycheck to paycheck. Collins and the ladies at the drive threw treat me like I'm a millionaire.Even after my Black German shepherd Max howl's when he hears a siren and makes a scene.This Credit Union is Great!!!Thanks for always taking such good care of me.Greg
