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March 2024 by Steven Bockert
Mobile Banking, and Transfering Money is so convienite, and easy.
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July 2023 by Harrison Holthaus (Bug)
Rude and elitist behavior. Will not store my settlement here.
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March 2023 by Greg Van Rossum
My loved ones mother died and now they are making her jump thru ridiculous hoops to retrieve her mothers money. Being rude and less than understanding during a time of grief. The owner and manager should be ashamed to put a family thru this. Shame on you !!!! All over $600. Thieves.
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September 2021 by zeyad hammadi1
very bad costumer service. they refuse to withdrew my mony from my bank account
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September 2021 by David Zach
Staff more tellers and less people that stand around.
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August 2021 by P W
With Beaverdale and now Merle Hay closed, perhaps time to find a more local bank. Call US Bank? Have you tried that??? With all these branches closed, where are the employees who could actually answer the phone? Your answering machine mechanics need work. Someday, I would like to be able to call in and actually speak with a human.My advice to anyone seeking banking services, go to a small outfit where you may get help.
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July 2021 by Nathaniel Gast
This is easily my favorite US Bank branch! Friendly bankers and clerks, eager to answer questions and very accommodating! Awesome people!
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July 2021 by Joshua Nichols
Extremely rude staff
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July 2021 by Nathan G.
The bankers and clerks at this U.S. Bank branch are the kindest, friendliest and most supporting bankers I've ever worked with! Always eager to go above and beyond and to answer any questions, this location is by far my favorite out of the selection of banks I have in the Des Moines area!
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October 2020 by P Wilson
With Beaverdale and now Merle Hay closed, perhaps time to find a more local bank. Call US Bank? Have you tried that??? With all these branches closed, where are the employees who could actually answer the phone? Your answering machine mechanics need work. Someday, I would like to be able to call in and actually speak with a human.My advice to anyone seeking banking services, go to a small outfit where you may get help.
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September 2020 by Christopher Janson
Closed along with nearby branches and the branch on 86th Street has huge wait times... just avoid.
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May 2020 by Barbara Ingram
I have lived here 3 yrs and do not have any complaints. The employees are always friendly and extremely helpful whether on the phone or in person. I highly recommend this branch.
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September 2018 by R Samuelson
They somehow made an error that cost me over $400 by saying i didnt fully pay off an overdraft despite a $300 deposit I made
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July 2018 by ray snow
Took over 45 mins to get helped with 2 tellers and only 4 people in line. 1 teller keep leaving and coming back and not taking the next person in line.
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May 2017 by Robbie Ziebell
Good service
