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January 2024 by John Rutherford
Employees very courteous and get you in and out quickly. Very happy with experience.
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December 2023 by Joe Vasquez
Great place to rent a car trailer!! They have everything you need! Very very pleased that they hooked up everything at the Urbandale IA location and unhooked everything at the Omaha 84th L St location. I did not even have to get out to do anything. Exceptional Customer Service at both locations!! We did set up reservations at the Omaha location and the guy who helped us (sorry did not get his name, dark haired guy) was polite and professional. Thanks for making this a simple and easy visit!! I truly appreciate it!!
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December 2023 by Stephanie Novak
We rented a truck and the latch worked when we opened it up to start loading my unit but, when we were done the latch wouldn’t close properly. We went back to where we rented it and said that the latch wasn’t working. It was bent and not closing. They got a hammer and fixed it. Great service.
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December 2023 by Jr Harris
Mr Clark is the best he make sure your good to go
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November 2023 by Russ Gazzano
The gentleman that was running the facility was very helpful
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October 2023 by Hugh Phillips
I was directed to UHaul of Urbandale while on a cross-country move in December 2022 by a UHaul help line. While driving across Nebraska the previous day the windshield washer fluid delivery froze up during freezing rain and the resultant windshield ice shredded my windshield wipers. When I stopped for the night I got in touch with UHaul for assistance and knowing my intended route, they directed me to UHaul of Urbandale. This facility quickly replaced the shredded wiper blades at no cost to me and I was soon on my way again.
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October 2023 by Lethia Alarcon
Price was way more than quoted
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June 2023 by Becky Froias
I was extremely emotional and stressed (as I had just left my mom with dementia) and was picking up a trailer that my boyfriend rented for me to pick up his motorcycle. A new experience for me and doing it alone, out of state. There are angels on earth. Tammy, at the front desk, took the time to see that I was upset and asked what she could do to help ME. She was the bright spot in my day, from a total stranger (that I felt so at ease and comfortable with) that the hugs that we shared were the exact thing that I needed to give me the confidence to get on the road. Thank you UHaul for having awesome workers. An extra special thank you to Tammy for answering the call and coming into work on that Sunday, instead of your going to church plans. You can let your church family know that I needed your help, comfort and guidance that day and that you were an overachiever on performance! Thank you Tammy! I made it just fine, like you knew that I would
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May 2023 by Cody Fyler
Quick in and out for online reservation, quick drop off.
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April 2023 by Tim Rech
Great place to work good employees but the general manager loves to steal money
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April 2023 by Nicole Scatino Talley
First truck broken fuel line pumped 18.00 gas all over my pants a shoes. In a hurry the people here have two speeds slow a stop. Don’t go here
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March 2023 by Keith Oliver
Friendly service received on both pickup and return of the trailer I rented. Equipment was also in good condition.
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November 2022 by The Hindal Way, LLC
Danielle is the most helpful employee of all time!
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October 2022 by Rob Thompson
I observed the staff dealing with an upset very vocal woman. They handled the situation with professionalism and respect even as she tried to engage them. Excellent customer service skills
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October 2022 by Autumn Castle
They really take care of you here. Moving is stressful enough, they help alleviate that stress. Great team!
