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“We were at a basketball tournament in Ames on my kid’s birthday weekend. She loves shoes, so we made the trip down in between games. She was amazed at all the shoes and the staff was very helpful. I know she will be begging to come back when she has birthday money again. Thanks for making her day special!”
“Stopped here after going to another boot shop. The gal helping my granddaughter went out of her way to make sure of her size and her preference. After we left she said "it feels like I am walking on air" . That says alot about the fit and the comfort! I love the Ariat bag I bought too. I have received so many compliments. Definately recommend for products and customer support!!”
“I have been a huge fan and supporter of the store for going on 15 years now, the price service style and selection are excellent.Clothing is value priced, and they are able to do alterations and help everything fit.”
“Daniel was very tentative in helping me find good shoes to help with the pain in my foot. He was very knowledgeable about what each shoe had to offer. I would also like to mention that the store was very clean and presentable. I also felt as though I got a great deal with the buy one get one 50% off deal, walking out with 2 great pairs of shoes. I will definitely be back!”
“Desirae is the best manager around! My daughter has Down syndrome and is super hard to find shoes for. But Desirae always finds her what she needs!! We won’t go to any other store!!!!”
“Awesome shoes very cute the prices are bad tho three pairs of shoes for $150 I can probably shop here once a year and the sandal sale they had wasn't worth it the ones that were apart of the buy one get one free where unappealing however they are durable and last longer then a year and are worth it the staff was very friendly”
“They had two pairs of shoes and I one of them both but I didn't have enough money so she cut me a deal and save me a few bucks and left me with a few in my wallet she was great really nice tennis shoes I mean really nice”
“Called about a specific brand & model of shoe size 12.5. She answered all my questions & got another clerk to go back & forth grabbing different shoes. Very impressed.”
“Nice people, thank you for putting up with us. We were in a big rush and needed shoes , didn't get the shoes I wanted and paid a lot more than I would have at home, however we made our event on time and that's what counts. Again thanks for all you guys n girls help.”
“We came in to get Chad a pair of work boots, (his Mom bought em for him as a gift ❤️) and after getting sized, trying 3 pairs on and going with the first pair he tried, the girl helping was as nice as can be! We got to the park, he realized there was an imperfection in the make up of the boot. So we took them back and after being educated by a lady from the back, learned it wasn't a functional imperfection but still not up to their standards so they would like to exchange them. Some rummaging in the back revealed they didn't have any more in his baby feet size but they could have some ordered in. That was fair and well but Chad needed them for tomorrow morning.. so the lady suggested he wear them until his new ones come in. If that isn't fabulous customer service, which is dying in this age, I don't know what is! If you're tempted to get a pair of red wing boots or shoes, do it! If not for the timeless style, for the amazing customer service and quality product they stand behind!”
“Not a whole lot of selection for women's work boots. I got a pair of men's boots, just in a smaller size. Otherwise, not a bad place. They have a lot of necessities for outside or factory work gear.”
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“We have been here twice, and both times have had wonderful service! Both times, the store had several customers, but we didn't have to wait and they were friendly, attentive, helpful and thorough. They didn't make us feel rushed. They asked questions, listened to our needs and offered several options to find the best solution. I wish we had known about Fleet Feet sooner. It has made a huge difference.”