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January 2024 by Melanie Haught
Eli was incredibly helpful when i went there and was able to help me with everything i needed, he went above and beyond to help me was very patient
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December 2023 by Mark Scheve
Great experience picking up a new pair of boots today. Staff was very knowledgeable and easy to deal with.
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December 2023 by jordan
Eli was incredibly helpful and attentive to my needs! Highly recommend this store and him!
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December 2023 by Hugo Marquez
Arely was very attentive and helpful. Love red wings boots!
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November 2023 by Corey Jones
We came in to get Chad a pair of work boots, (his Mom bought em for him as a gift ❤️) and after getting sized, trying 3 pairs on and going with the first pair he tried, the girl helping was as nice as can be! We got to the park, he realized there was an imperfection in the make up of the boot. So we took them back and after being educated by a lady from the back, learned it wasn't a functional imperfection but still not up to their standards so they would like to exchange them. Some rummaging in the back revealed they didn't have any more in his baby feet size but they could have some ordered in. That was fair and well but Chad needed them for tomorrow morning.. so the lady suggested he wear them until his new ones come in. If that isn't fabulous customer service, which is dying in this age, I don't know what is! If you're tempted to get a pair of red wing boots or shoes, do it! If not for the timeless style, for the amazing customer service and quality product they stand behind!
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November 2023 by Glen Hanson
Brought my boots in to get oiled. The service was fast and friendly. If you have a wide foot, I highly recommend the king toe.
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November 2023 by Fake Name Jones
Went to get my boots heel lining repaired and tuff toe professionally applied. The hole in my heel lining is still there, it's just covered with a flap of leather. And worse is the alignment of the tuff toe application. Right one is straight across the steel toe, left one is angled! And there's tuff toe on the bottom of the sole.I paid $50 for that service because I wanted it done better than I could do it myself and they failed.
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September 2023 by Mark Stoneking
The lady helping me find boots had no idea what she was talking about and was more interested in flirting with her coworker. After reading recent reviews I sure hope these boots hold up as I’m afraid they won’t honor the warranty. Especially if it the lady that helped me.
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August 2023 by Joshua Bonnell
Bad customer service. Didn't measure my foot to insure proper fit. Bad boots for the price you pay they break in 10 months work time. Is not what it used to be
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August 2023 by Matt Hilsenbeck
Lady who helped me was nice enough. After about an hour of wearing boot heel was wearing thin. Was told could not help or exchange. So now I have to have my feet hurt or buy another pair of boots
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July 2023 by Donnella M.
Sooo rude!! My guy has worn the same boots for YEARS and it is now discontinued. Instead of helping or walking him options that were similar he was told nope we don't have that. When he would ask questions he was talked to very rudely! WILL not go back ever!
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July 2023 by jeramy hennessy
Staff very friendly and knowledgeable. Might not have had exactly what I was looking for (my favorite boot for years has been discontinued) but after hearing how hard I am on my boots, he filled me with confidence that the boots I was settling on would meet my requirements
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June 2023 by Men for the Kingdom Ministries
I bought my some 300+ work boots 6 months ago and the boot recommendation came from the assistant manger herself. We were assured that the boots would be replaced if they didn’t hold up.The toe box blew out within 2-3 weeks but he continued to wear them. We just tried their warranty and the sales person said toe boxes were not warrantied, followed by the manager who said the tie boxes were warrantied but only if you get there as soon as they blow out. Bottom line, they will sell you the moon and deliver very little. Buyer beware.
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June 2023 by Cliff C
Always pleased with boots. Salesman very informative and courteous. My problem is i was very disappointed to learn your prices for resoling my boots went up and there was no secure timeline to have them done. So I felt forced to buy a new pair to be able to continue my job in my broke in comfortable boots.
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June 2023 by Joe Larson
They are back to cleaning and oiling boots! I'm hard to fit. They measured me, tried what they had in stock, ordered in the next width last Thursday, had it in Tuesday. Their price is uniform, online, in store, the same. Why gamble? Stop in get your old boots cleaned, get the CORRECT sizing expertly done. AND, they have resoled my old boots, giving me another 5 years or so! 5 stars, definitely!
