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February 2024 by Mac Meeker
Can't seem to get the right information when you ask questions!
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December 2023 by Erwin Castro
Good attention
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October 2023 by Frank Brown
They had what I needed, and great service!
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September 2023 by TG
I rented a tool from their rent a tool program from their store on SE 14th St, on my credit card.I returned the tool to the Army Post store, within the required 48 hrs.All was going well until the tiny female associate asked the extra large male manager for an override since the tool rental was nearly $400.He asked me if I could take the tool back to the Army Post store. I looked at him confused, why I asked him. His reply was rude and something to the effect of their accounts/books. My reply was what does it matter? It’s the same company. I told him I didn’t really want to drive there since I’m here right now. He continued to do the override, but was continuing to be rude and offered no explanation for his request.I left with my receipt and then called the Army Post store to get an explanation. I explained the situation to the mgr there. He said it should not have been a problem and apologized. Stated I can rent/return any purchased or rented part/tool to any store location.This ruined an otherwise great relationship with this company. The Army Post store employees were rude and standoffish. I won’t be going back to that store. Watch out when you rent a tool from these guys on Army Post. They’ll try to bully you upon your return. Go to the SE 14th store. They are very professional and courteous at this location.
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August 2023 by Anthony Rombalski
These guys had the right parts IN STOCK for my ride.
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July 2023 by Bob Cos
Best there is in the auto parts business.
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June 2023 by Robert Majors
Veterans discounts given. Always helpful staff.
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June 2023 by Roy Lambert
Always have the parts I need when I need them.
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April 2023 by Greg Stone
Sales representatives got. They had what I needed. In and out of store. Thanks
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April 2023 by Aristarchus Metto
Great people and outstanding services and the location is easy to find .
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February 2023 by Tiffany Speck
Out of all the Des Moines locations, I like this one the best. A few months back while on my way to O’Reillys, I got a call with some devastating news of someone close to me passing. I ended up still going and grabbing the part I had originally left to get in the first place, but kinda had a complete melt down at the register. The two females that were working stopped what they were doing, helped me back out to my truck, and even took the time to tell me to call the store once I got home, just to let them know I made it back alright, because I was a MESS. Ever sense then, I’ve not had the THOUGHT in my mind to go to any other location. I appreciate the kindness and sincere concern that your employees show to customers!
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January 2023 by Tiffany Speckles
Out of all the Des Moines locations, I like this one the best. A few months back while on my way to O’Reillys, I got a call with some devastating news of someone close to me passing. I ended up still going and grabbing the part I had originally left to get in the first place, but kinda had a complete melt down at the register. The two females that were working stopped what they were doing, helped me back out to my truck, and even took the time to tell me to call the store once I got home, just to let them know I made it back alright, because I was a MESS. Ever sense then, I’ve not had the THOUGHT in my mind to go to any other location. I appreciate the kindness and sincere concern that your employees show to customers!
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December 2022 by Elizabeth Pinnick
Dana was wonderful. Polite, helpful and replaced my wiper with ease
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December 2022 by Glennie Sellers
I needed a new battery. Matt stood out in the freezing cold and put my new battery in for me. Great service
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September 2022 by Jeff Norfolk
All employees do extra special to help all the customers. I am Always very thankful For the help given to me.
