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March 2024 by David Kluender
My wife purchased a polo for me as a gift last summer. Unfortunately, because she didn’t give it to me until Christmas time, I was unable to return it. This is the worst made polo I’ve ever seen. The material is plastic like and wrinkles just sitting down with it on. It can’t be folded or it ends up a wrinkled mess, it can’t be hung up because the thin synthetic fabric stretches and leaves huge hanger marks. The seams around the cheap plastic snaps (not buttons) look stretched out and bunched up at the same time. The sleeves are elbow length and the sleeve openings are extremely wide, not a fit you would expect from an “athletic clothes” store at all. The shirt has been worn for less than an hour and per the clerk, according to policy, is not returnable. She even suggested that I sell it on a third party website. For gear this over the top expensive, I expect better quality and attention to detail. I absolutely expect better customer service. The photo of the over lapping polo is of the same size, just a different brand.
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February 2024 by Rusty Vos
Ordered same pair of align leggings I always wear, they came 25” instead of 28”. Exchanged at store only for them to be way too small and extra compression.
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February 2024 by Sxmplydxrknes
It was amazing…
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February 2024 by tammy ngo
Bella was very friendly and helpful. This girl is literally a God send. She was interested in my needs and was helpful to point out products that would work well for me. I told her that I have been buying the wrong size from being advised that I’m a size 6, which I’m actually a 0/2 lol. I appreciate her knowledge of the products and recommendations + going above and beyond. The whole staff was also very friendly. But, if you are looking for the best advice look for Bella! This girl will break her back meeting your needs!!
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December 2023 by ET
Absolutely beautiful store with wonderful staff. It’s well organized and maintained. Staff in the fitting rooms are always helpful, going above and beyond. I would’ve given 5 stars, but more often than not, there are no sizes available in merchandise that I am looking for, which is incredibly frustrating. I hate having to guess a size, and when it doesn’t fit right I have to drive an entire hour each way just to exchange it. I wish there were more sizes available in store, it’s disappointing.
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December 2023 by Jennifer Becker
I went in today to exchange a shirt and the gentleman behind the counter refused to give me the military discount on my account because my husband wasn’t with me. I have never had any issues until today. Whatever, not a big deal. The exchange was more than the previous item so there was a balance owed of say $47.01. I hand the gentleman behind the counter a $100 bill. He already marked the sale a card transaction so the register wouldn’t give him the balance owed back to me. I stood there for 10 min while he tried to figure out my change. He had a calculator and everything. I should’ve been given the discount for having to stand there for so long.
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September 2023 by Jaimie K.
It's my first visit at lululemon, my daughter was the begging me to come here. I like the bright open store and there's a large selection of products inside. A lot of online is available in store. The back wall has a large selection of the leggings on it. Prices are what I expect of something this popular. I will say what disappointed me most is the sizes are very inaccurate. What is a size 4 for my daughter is a size 10 here. So before you take the plunge make sure you use the online size guide. I had asked a store associate about proper sizing since the first things we tried on couldn't fit. She told me to just grab whatever and figure it out. Overall I get it's what's in and the store itself is nice.
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July 2023 by Annette Gohlmann
Staff was friendly and helpful with my purchase.
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May 2023 by Sui P.
When I went there the workers were so nice they were so helpful to me and I really like it.I ask where was the belt bags and they showed me.I am so glad and I will becoming again.This has to be the best store I have gone in. If you wanna visit I would go here. The workers need a raise because they are so helpful and understanding. If you wanna go there I would love for you to go there.
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January 2023 by Leslie Carlson
love all my Lululemon clothes & more!
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January 2023 by Juan Martinez
If you’re a person of color, turn away from this store. Only a small handful of employees will help you but everyone else will look at you in such a judgmental way. Almost as if they think you can’t afford the clothes… I simply bought my clothes and left. As mentioned above, only a small handful of people helped. The people that didn’t assist me proceeded to help the white lady that was right next to me.
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January 2023 by Deborah Stine
This place must think they are selling gold. Ridiculous prices!! Bland items.
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December 2022 by Fowler Wendy
My daughter was trying to do a Quality promise today , on a pair of leggings that she had bought a couple months ago . And it turned out to be a nightmare . The cashier or it might even have been the manager . Was extremely rude to my daughter , and said that it was her washer that had damaged her leggings and they’re not held responsible for it . My daughter was belittled and felt unwelcome . For the quality and the prices of these items . Your your quality promised should have been honored . Instead she was ridiculed. Shame on you. . Dn’t shop there the workers are extremely rude .go to a different lululemon .
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December 2022 by Joshua Badillo Arciniega
Nice service, nice people, nice clothes
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August 2022 by Constance M.
Stopped in today with my oldest daughter for some leggings for "back-to-school" shopping. I really like the setup they have for the fitting room. They put the name of the customer on the door and check in frequently to see if they need additional sizes or help. I have always loved LuLu products, and the customer service is amazing.