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August 2023 by Nathan Kent
Definitely wouldn’t recommend this Kum & Go. I had someone fraudulently use my bank card and the manager on hand at this location on the morning of August 19th tried to give me a hard time. She was talking about how she didn’t think it was her job to provide me the receipt, and that it was my bank’s job to handle the situation. I politely informed her that it was her job Since she wasn’t aware of her job duties. You can do better Kum & Go!
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June 2023 by nathan hartley
The workers were very nice they helped me out at the self checkout
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June 2023 by Melissa Thompson
I'm a junkie for their sugar cookies! I wish they weren't so dang addictive!!
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May 2023 by Brittany Hutchinson
This is the worst Kum and go in the Des Moines area. They came out to my car accused me of not paying for my stuff because I used self check out. They had to call and look through their computer just to tell me oh we see it went through here. The staff aren’t friendly at this location and the hot case food isn’t even that warm, definitely not up to food safety standards. Worst customer service, worst selections, and the products are literally covered in dust and probably need the dates checked on them. This is The worstRepresentation of Kum and go as a company. I hope they get it together, i will not ever come back.
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November 2022 by Sandy
I usually love kum n go but I will NEVER come to this one again.. Came in Saturday 11/19 and the only two girls that were there were way too busy sitting there talking about their coworkers. It made me feel like I just walked into a middle school. They didn’t even try and hide what they were saying and it was very unprofessional! Tried to ask them for assistance but they were too busy talking about everyone else who worked there. Such a disappointment! I rather take my business to quick trip down the road! Just wow!!
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November 2022 by Mike Craig
Blonde girl in the kitchen was incredibly helpful and from the looks of it does whatever possible even due to being short staffed. Store being closed at 9 really isn’t that big of a deal due to staffing issues, people have a problem, apply and help so the store isn’t closed. I’m sure you’d understand if you got screamed at about IDs all day.
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October 2022 by Ryan
It is 5am and the doors are locked. Supposed to be open 24/7. The lady inside just ignored me and acts like they are closed...
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October 2022 by Beautifully Blessed
Good selection of snacks foundation drinks and hot food. Customer service is always good, great cashiers, bathroom could be a little more clean
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October 2022 by Reannah
Horrible customer service. The store manager is a Horrible person. I rather use a different kum and go then this one. I'd give it zero stars but not the option. I will definitely tell my friends and family not to go to this store.
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October 2022 by Mark Marquez
Closed at 9pm??? How convenient is that? Not earning my loyalty when I can't get what I need when I need it. You need to lower your prices to make up for inconvenience.
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October 2022 by Shawn Elliott sr
I used to be employed by this kum and go and they have 90% females that work there and they said because of my messy pizza skills they was letting me go but before I transferred from a huxley store not did I have one complaint about my pizzas just tell me the reason that u are letting me go us because I am a male so very wrong fir the reason they gave me and isn't pizzas messy to begin with will never work for the gm or the kitchenmanager at this l8cation
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October 2022 by Reannah Elliott
Horrible customer service. The store manager is a Horrible person. I rather use a different kum and go then this one. I'd give it zero stars but not the option. I will definitely tell my friends and family not to go to this store.
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September 2022 by Tyler Devault
Had no experience because they don't want to spend a minute updating their hours online... I mean is it really that hard for places to update their hours
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December 2021 by Cody Aleman
Can't use the bathroom until 6 a.m. and the ladie was super rude about it
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November 2021 by Tiffany Ortiz
I fill up at Kum & Go always. I'm fleet & work over the road 12 hrs a day. I filled up and went in to use the bathroom and a Spanish Lady behind the counter informed me the bathrooms were closed from 10pm-6am & even had it blocked off. 2 reasons you go to a gas station 1 is for gas and 2nd is the restroom. NEVER HAD A RESTROOM CLOSED EVERY DAY FROM A CERTAIN TIME. LOOKS LIKE SOMEONE DOESNT WANT TO WORK.Will never come here again.
