-
October 2022 by Claudine Mathey
I reach out to this place owner looking for an unique dress but her lack of customer service, unresponsive and lack of empathy is beyond anything I’ve experienced before!SMH! ?
-
September 2022 by Emma
If I could give zero I would. Lady said she would fix my dress I bought from her for prom. And I told her I needed the dress done by April 1st (went in the first week of March) she said okay and that she could hem it and adjust it with in two weeks and so we payed $60 for her too do this. She said two weeks max for the fix so two weeks later we went back and was told it was not done and that she had not even started on it and to come back when she texted. So we did and it was now days before I need said dress so I had to take it then. And she had said that she could get rid of a big stain on the dress (that she said someone spilled something on it while trying it on but still sold it) she did not in fact she made it bigger than before and I waited 3 weeks for her to quite literally put a pin in my dress and take a $60 tip to "fix" it. Also could not keep her hands off of me when I tried the dress on and unzipped it before I was done trying it on so I had to catch it before it fell off and I did not tell her or ask to be touched or unzipped like who dose that. Would not recommend to anyone as she is a crook and will waist your time and money. Just go to JCPenney and find a cheaper dress of better quality and have it actually fit you. NEVER GO HERE .
-
May 2022 by Emma B
If I could give zero I would. Lady said she would fix my dress I bought from her for prom. And I told her I needed the dress done by April 1st (went in the first week of March) she said okay and that she could hem it and adjust it with in two weeks and so we payed $60 for her too do this. She said two weeks max for the fix so two weeks later we went back and was told it was not done and that she had not even started on it and to come back when she texted. So we did and it was now days before I need said dress so I had to take it then. And she had said that she could get rid of a big stain on the dress (that she said someone spilled something on it while trying it on but still sold it) she did not in fact she made it bigger than before and I waited 3 weeks for her to quite literally put a pin in my dress and take a $60 tip to "fix" it. Also could not keep her hands off of me when I tried the dress on and unzipped it before I was done trying it on so I had to catch it before it fell off and I did not tell her or ask to be touched or unzipped like who dose that. Would not recommend to anyone as she is a crook and will waist your time and money. Just go to JCPenney and find a cheaper dress of better quality and have it actually fit you. NEVER GO HERE .
-
March 2022 by Erica Healy
NO STARS! DO NOT SHOP HERE! This owner does not deserve a sale with the way she treats her customers. We had $600 set aside for a dress and so did my daughters friend. Rudest Owner in the city! Lost out on an easy $1200 worth of sales and all of our business in the future! Wont ever go back in... even if she is the last dress shop open on Earth!
-
January 2022 by Mikaela Wilson
Women kicked us out for looking around, said no looking around, just buying. Told us there are to many customers in and out, so we need to wear masks. We were the only ones in the store. There was no sign regarding to masks. Locked the doors at 2:30 saying “on lunch”, putting a 4:00 sign on the door.
-
September 2021 by Bree H
Not good at all the lady was very controlling trying to get me to try on stuff I didn't want to and wanted me to only look at like 2 dresses in my size and I felt trapped there the dresses are also not that well made and look like the gems and stones would fall off .
-
August 2021 by Summer Yang
Don’t listen to what anybody else says, this place is the GO TO PLACE for formal dresses! ABSOLUTELY best customer service I’ve ever received in my life and I don’t typically leave reviews AT ALL. The lady assisting me with a dress stuck with me through and through and made me feel absolutely beautiful even with the little bit of weight I’ve gained. She even told me she can alter the dress there and have me pick it up shortly in a week. They have so many different styles there and she told me herself that she shops everyday for new dresses to bring in store. I appreciated this positive experience and the assistance. I cannot stop smiling or glowing from the experience I’ve had at this store. Cannot say enough of what a wonderful experience Ive had here.
-
August 2021 by Graham Hagan
Went here with my girlfriend and had the most positive dress buying expierience we have ever had. The woman was very attentive to our needs and helping us select the best dress for the occasion. The woman helped my girlfriend feel special and beutifal and I truly appreciated that.
-
August 2021 by Team BOB
I walked in looking for a dress and they had told me my skin color would not look good in a dress. Absolutely horrible service and to the reviewer who said everyone else is lying maybe take into account the amount of people talking about their experiences. Don’t have a card machine if you don’t want to use it ??
-
May 2021 by Paige Wolff
DO NOT GO HERE!!!! My mom went into this store looking for a pair of shoes for me and my sister and herself a dress for my brothers wedding. The lady working, who I believe is the owner, told my mom after looking her up and down, “no no we skinny here, you go to JCPennys.” HOW RUDE!! I wish I was with my mom I would’ve lit this lady up! I’m only giving 1 star because I have to! I don’t even understand how this store is still open with all the terrible reviews.
-
May 2021 by Ireland Alexander
Horrible place and customer service. Wont let you return any dresses and make you pay in cash for some odd reason? My dresses were ripped and lady there was very rude
-
April 2021 by Nicolas L.
Awful place they did the sewing by hand along with it being black stitching on a blue dress and the dress was for my girlfriend for her last prom. Definitely would not recommend to anyone. Horrible service and the lady wants you to pay in cash for some weird reason
-
April 2021 by Elinor Wojcik
I got my prom dress here and it is beautiful! The nice lady working helped me find it in the right size and I couldn't be happier with the service :) Things were affordable and there was a large variety of styles to choose from.
-
April 2021 by Rae Moon
Dresses are most likely fake! Went to look in the store just to get ideas for prom, wound up being made to try on a dress, that I really liked, looked at the tag and the brand name was cut off, she likely has real dresses on display and specially orders the fake ones! Wasn’t allowed to take a picture of the dress on me, not sure why.
-
August 2020 by Liz B
Avoid this place!!!!!!!!!!! This women is awful, she is extremely pushy. I ordered a dress and it never arrived. This place is awful. She never gave me my money back and offered ugly and cheaper dresses. Do nottttt shop here.
