Hy-Vee Pharmacy in Des Moines offers a wide range of healthcare services, including prescription refills, flu shots, vaccine immunizations, and pet medications. Their staff of pharmacists and pharmacy technicians are dedicated to helping customers live healthier lives. Customers can find over-the-counter medicines and generic drugs for allergy, cough, flu, and pain, along with toiletries like deodorant, soap, and band-aids. The pharmacy aims to provide helpful and friendly service, creating a positive experience for visitors. However, some reviews mention challenges with staff communication and professionalism. One customer shared a difficult experience involving rude behavior from pharmacy staff and confusion over medication pickup dates, which caused frustration and anxiety. Despite this, the customer appreciated the quick resolution and the pharmacy’s efforts to address the issue, highlighting the importance of trust built over years of service. Another reviewer described their visit as chaotic initially but noted that the staff was ultimately helpful and friendly, making the process smooth and leaving a positive impression. Overall, Hy-Vee Pharmacy is committed to providing healthcare services with helpful staff and a wide selection of medications and health products. Customers can rely on their pharmacists for assistance and expect friendly service, although some have experienced moments of confusion or staff inconsistency. The pharmacy strives to serve the community's health needs with professionalism and care, aiming to create a positive and helpful environment for all customers.
It looked a little chaotic when I first arrived to pick up my meds but there is a system to it I believe. They were super helpful and asking if everyone had been helped and they were friendly and so overall it worked great! I'll continue to use them.
June 2023
The employees was extremely helpful and friendly. I did not feel rushed, and they made a very lasting positive impression on me! I appreciate you!
October 2019
My husband has gotten his prescriptions there forever it seems. Always helpful staff in the pharmacy! Would give them more stars if I could.
