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May 2024 by Vivian Garber
Usually very happy to help with whatever is needed. My only issue was I had a family emergency in another state, no time or really no thought about notifying the bank in advance of leaving and my app was blocked as well when they blocked my debit card after I paid for the week at the motel and I put extra money in that acct specifically for the emergency! I'll call the bank again , hopefully theyll release my acct. If they dont we'll have to have a long talk.
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May 2024 by N Anthony
I would rate this a big 0. The people working there are rude, I asked to speak to the manager then she was rude af too. There’s literally no professional customer service. And to be honest idk how any of them even got their job there specially the manager. I bank with you guys, I keep my money there so you need to show some respect because I’m giving you my business I am your customer. Wish I could speak to the CEO. Very disappointed. I miss when it was Great Western Bank.
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March 2024 by Daisy D
I loved my bank when it was great western...now these hours are extremely difficult to work with especially with them not being open at all on Saturdays. I work a full 830am-530pm job mon-fri....I literally have to request time off work just to go to my bank...complete inconvenience.
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September 2023 by RammyMay
Actually a 0 because I banked here at great western for the hours and proximity to my place. Now the only day I can bank it isn't open change the hours and I'd be happier. Where is at least a couple hours on Saturday
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June 2023 by Place Runner
Amazing Bank amazing staff love going here
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February 2023 by Tom Southard
Without a doubt consistently bad experiences. After 65 years moving our family account.
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December 2022 by Rachael sill
Actually a 0 because I banked here at great western for the hours and proximity to my place. Now the only day I can bank it isn't open change the hours and I'd be happier. Where is at least a couple hours on Saturday
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September 2022 by Bry Behn
Sitting in the lobby waiting for them to find out where the 745$ I deposited yesterday disappeared to.
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September 2022 by Bry Apollo
Sitting in the lobby waiting for them to find out where the 745$ I deposited yesterday disappeared to.
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July 2022 by Eric Konchalski
Horrible bank. Lost my wife's direct deposit twice now. Now mine shows up whenever they feel like it. Went to the bank and was treated like it was our fault. Good luck if you plan on banking Here
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July 2022 by Joe Hale
How are you not open on Saturday's till noon like every other bank is? That's ridiculous
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May 2022 by Ryan Hinrichs
Wish i could rate this place a 0 out of 5. I've tried calling this branch about 3 times a day for the last 2 weeks. No answer and it always goes to a voice-mail that doesn't let you leave a message. What the heck is going on at this place? Changing banks immediately.
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May 2022 by Scott Mills
Very helpful and friendly staff.
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August 2019 by Hawkeyes Win
TERRIBLE CUSTOMER SERVICE. THEY CAN'T DO A SIMPLE ADDRESS CHANGE.
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July 2018 by Ashley Erickson
I've never had a problem with this bank and I would recommend it if anyone asked for a great bank to go to!!!