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“Hannah provided excellent customer service! I needed help with a wire transfer and she made sure everything was set to go first thing the next morning by confirming it with the accounting department. Thank you for making the process so smooth!”
“I worked with Trisha one of the Loan Officers at this branch and from the minute that I walked in the door she made me feel like I was in the best hands. She walked me through every moment of the loan as well as the paperwork and made sure that I understood what I was signing so that I was prepared at every turn. I think she is the best loan officer that I could have worked with and for sure come to her with any and all questions in the future!”
“This credit union is the best I went in talk tona banker and walked out with a great interest rate on a loan. They treated me like a real person with a real life. All inside of a less than a hour not days. Thanks Affinity for being there when Noone else would. Thank you”
“All the people who serve me there are very friendly, they have very good behavior and that is pleasant as a customer, I cash checks and always made shipments in express order, I am a loyal customer, they are very friendly”
“Mischelle is absolutly amazing! When I picture great customer service she is totally what comes to mind. We conversation like we are life long friends, and she's always happy and upbeat. She's simply the best!”
“Absolutely love this location of Journey Credit Union!! Lexi and staff were so helpful getting my accounts set up quickly and getting my debit card to me in a very timely manner!! I will be a long time customer here!!”
“I have always banked through this credit union. They gave me a chance when my credit was 345, living in a one bedroom apartment. Now they have seen me through multiple loans and a car refinance, we own our own home and built over 700 credit score. I can't thank financial credit union enough.Also thank you Aspen for helping us dig out of a mistake we created not knowing what we were doing. The best customer service ever! I appreciate you helping out our family!”
“As a Realtor representing the buyer of an NFC home I can tell you that the help my client received was life changing. When all is said and done my client will have a safe, secure and updated home that is sure to not only bring home values up in that area up but also elevate the entire neighborhood. I am grateful to Richard at NFC for educating me on how the entire process works and finding additional grant money available for my client. This will make a huge difference in his life and the lives of his children.”
9AM - 5:30PM
6410 SW 9th St, Des Moines
Banks
“I have been banking with DMMCU SINCE 2013. 8 years total now and haven’t once came across on changing banks or going anywhere else. They have great friendly staff that always helps me out, very professional on their services they provide. Would highly recommend friends and family to bank with then! Thank you.”
“Winnie and Laura amazing efforts this afternoon allowed me to receive answers to a financial puzzle. Gracious and enthusiastic. Plus, they coached me for a better resolution. Thank you for making this rookie welcomed. Winnie, you will make a positive impact at the new Ingersoll location. Word of mouth travels far.”
“Excellent attention, kindness, patience and experience. The person who assisted me knew how to explain my concerns and ignorance in detail, excellent staff. I recommend this office.
Thank you US bank”
“We started new accounts for the first time at Greenstate and Karla Rangle was exceptionally helpful, friendly and knowledgeable. Just the kind of folks we like to do business with.”
“I haven't seen customer service like I was given here since before and during the time I was in business and some other businesses I knew the owners of and some I did business with and my bank was next door and across the street from one of my businesses.
In 2015, I did go to a US Bank for the first time located in, Sandusky, Ohio and the Assistant Manager and tellers were amazing when I opened my first account.
The Assistant Manager allowed me to do something that banks either don't or rarely do.
I greatly appreciate how Lico and Ariel treated me and helped me plus the efficient teller.
They restored my faith in US Bank.
I don't ever forget good people.
I also appreciate the comfortable area to be able to sit. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Sincerely,
Spiritual Empath”
8:30AM - 5PM
600 E 30th St, Des Moines
Banks
“Greater Iowa Credit Union has always been fair to me, and gave me a chance with no one else would to build my credit again.Thank youGreater Iowa credit union being there when I needed you.”
“My husband and I have been with this bank almost 14 years. The staff here have been the absolute best! We will always bank with earl ham savings. Will never go anywhere else!!!”
9AM - 5:30PM
4729 SW 9th St, Des Moines
Banks
“So far, greenstate has been rather good to me. I prefer credit unions to other banks, for example, Wells Fargo. Awful they are. Greenstate has been very nice to me, online and brick and mortar”
“Thank you Josue Prado for your excellent service for my auto loan. I loved the experience, it was easy and quick process with Josue. He was able to explain my car loan options and finally have a successful transaction. He totally deserves a raise.If you need someone that is bilingual and helps you with a personal and car loan. Make sure tu contact him at the Ingersoll branch.”
9AM - 5PM
3920 SW 9th St, Des Moines
Banks
“I have banked at West Bank for over 25 years and this bank has been very helpful. They notify you of suspicious activity on on your account immediately. The tellers have all been helpful.Barry Cropp helped me years ago and has been a wonderful 'go to' person if you have any questions.It's a locally owned Bank and I support all locally owned businesses first.Are you looking for a bank? this is it.”
“They were the bank that helped me out. Right off the bat, as I walked in the doors, the manager it seems, greeted me with a wonderful smile and a handshake. She introduced herself and treated me like a valued customer. Then she led me to another wonderful employee that assisted me with what I needed. All of them with smiles on their faces and were very respectful. As I left security was right by the door too so it gave the feeling of security. I felt like a very valued customer. They don't judge you based on your money status. They were amazing.”
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“Moving to DSM I was nervous about switching my bank! I was thrilled when I found a branch that does shared banking. Journey has made it not only easy, but has eased all my stress! The women there are always kind, wonderful, and incredibly helpful. So grateful to have found them!”