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February 2024 by Chris Doster
Worst service ever
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February 2024 by ELIZABETH BOEHMER
Best customer service agents to help with your questions and concerns when sending and receiving packages
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February 2024 by Travis Schwarzkopf
The guy at the counter was great. Driver did not ring the doorbell. Then he was late to the facility, which resulted in 2 trips to the center to pickup.
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February 2024 by P.J. Wubbena
Great staff. The lobby was small and cold.
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February 2024 by Anton Grau
Very nice, recommended to everyone
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February 2024 by Spencer C Jensen
I had to come and get a package here and they were very helpful and quick :)Wanna give a shoutout to Carlos , he was very friendly and had a great positive attitude
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February 2024 by Mikayla Johnson
My pharmacy has a note to leave my package at my front door which is a locked building with cameras at every angle and I’ve never had a package stolen there in the 3 years I’ve been there. Yet they can’t follow instructions and leave it there so I have to sit down at the store to wait for my driver to get back so I can get my prescription that was supposed to be delivered 2 days ago now.
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February 2024 by Marni Jane
Good god. I had no idea someone is shipping to me and just get a cranky “we’ve already made 3 attempts”. 3 attempts for WHAT? Literally unaware until a voicemail yesterday but sure. Be mad.
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December 2023 by madison malone
Showed up 3 and a half hours after delivery time slot for direct sign then slapped a sticker on the back door. I went to the back door to check since they weren't at the front. Went back to the front door since I didn't see them at the back door and they got in their truck and drove off. Never knocked. Paid for express shipping and pushed off everything to be home for delivery. Worst delivery company.
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December 2023 by k mccurdy
I’m on an immune medication that has only 48 hrs to get delivered or it’s bad. That’s 10,000 dollars fed ex just threw away. You say my address is wrong but the usps which is ancient can find me. This package not being delivered because you’re all lazy, is going to cost your company a lot of money. Good luck.
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December 2023 by Winkers429
I am so tired of every package I have delivered somehow turning into a disaster. Today's mess was my pkg was left at 8712 bldg even though I live at 8704 bldg in our complex. And the moron driver left it on top of the mailboxes even though management has left instructions NOT to do so along with my specific instructions as to where to leave orders. When I tried to contact CS all I kept getting some the same "advice" ... go look for your package. I pay shipping fees for a reason and it's NOT to hunt down my deliveries each time. Upon each inquiry I kept getting a prompt that the pkg had been delivered. That doesn't help me if it's not the RIGHT address. There is no reason to have to put up with such irresponsible service. And now it has happened again!! Finally got the right building this time but didn't even get close to my apartment. Left the package at the bottom of the main stairwell right where someone could trip over it and get hurt. I have lived here 5.5 years and this only has happened in the past three months. The employees are now illiterate (despite the SPECIFIC instructions I leave) and beyond LAZY!!! Looks like I'll have no Christmas or online shopping deliveries thanks to morons.
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December 2023 by Matthew Townsend
great people friendly polite and quick!
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September 2023 by Cheryl Roe
I would NEVER want Fed Ex's inefficient service again, as they SAY they attempted to DELIVER MY PACKAGE 3 TIMES AND ARE SENDING IT BACK TO THE ISSDUER, WHEN IN FACT THEY LEAVE A PAPER IN A MAILROOM AND SAY IT MUST BE SIGNED FOR AND THEN TURN AND WALK OUT WITHOUT ME EVER KNOWING WHEN THEY ARE "REALLY THERE!"THIS IS "NO PERSONAL CONTACT AT ALL" AND I SHALL RECOMMEND TO MY BANK TO "NEVER EXPEDITE ANY MAIL TO ME AGAIN THROUGH FED EX AS IT'S BEEN 6 DAYS AND THEY STILL AND NEVER SHALL BRING ME MY LETTER, AS THEY SAID OVER THE PHONE THEY WERE SENDING IT BACK TO WELLS FARGOU N L E S S IWANT TO DRIVE TO THEM FOR 22 MINUTES AND PICK IT UP AT THEIR DOWNTOWN LOCATION ......AN UNBELIEVABLY WORTHLESS, INEFFICIENT AND INEFFECTIVE SO CALLED DELIVERY COMPANY!
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August 2023 by stemautolizer pondstriker
Great staff...FYi if you have any LIFo batteries to send out, this is the place.
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July 2023 by Aaron Regan
Left package on driveway when it was about to rain instead of the covered front door 10 feet away.
