-
July 2024 by Mac S
Atrocious location. Call in to ask basic questions about printing services and the person on the other side could not be bothered and had attitude for the neighborhood.
Go in and use a "self service" printer and printers crooked. Wait 15 minutes to try and get a refund. Same person fumbles around for 10 minutes and then says "sorry I cannot refund you, you have to call yourself" Accompanied with eye rolls for days of course.
Why are you working there if you cannot be bothered to help? Cannot even give a refund? Armature Hour.
-
July 2024 by Anthony Arroyo
For the last two years I have had the best experience with this Fedex location. I would recommend their services to anyone. They are fast, reliable, and great with communication. I appreciate all they do.
-
July 2024 by Dax Bruck
I came in during a busy hour at this location with a very large, unique and heavy package that needed a custom box. Marlando was quick to help and worked hard for 20 minutes straight to make sure all my needs were met and that I was able to get the box sent out today. Thank you for making a 5-star experience for me today Marlando!
-
May 2024 by Frank Reynard
That women is too rude
-
May 2024 by Tim Bob
An employee over there shouldn’t be working over there. The Employee was very rude.
-
May 2024 by Francisco CR Cabrera r
Poor quality help
-
April 2024 by Brad Goodlaxson
The service at this location is atrocious. The girl working the counter couldn’t be less helpful and has an attitude every time I need to drop off a package here.
-
December 2023 by Ryan Meighan
The gentleman who helped me was such a pleasure to work with. The first time I showed up, I accidentally walked into an "employee only" zone. Then I realized that I made a careless mistake in my print measurements. Despite this, he was so chill about everything. I was fully ready to pay the quoted $30 for my mistaken measurements, but he waived it no problem. I came back later that day to get the correctly sized item, and he greets me again, friendly as ever and big old smile on his face. The gentleman ringing me up (Brett I think, as per my receipt) was super friendly too, making small talk about my longboard ride. Just super impressed with my experience from end to end. I got what i was looking for in terms of service, and the staff's personable demeanor brightened my day.
-
December 2023 by Ryan Patrick
The gentleman who helped me was such a pleasure to work with. The first time I showed up, I accidentally walked into an "employee only" zone. Then I realized that I made a careless mistake in my print measurements. Despite this, he was so chill about everything. I was fully ready to pay the quoted $30 for my mistaken measurements, but he waived it no problem. I came back later that day to get the correctly sized item, and he greets me again, friendly as ever and big old smile on his face. The gentleman ringing me up (Brett I think, as per my receipt) was super friendly too, making small talk about my longboard ride. Just super impressed with my experience from end to end. I got what i was looking for in terms of service, and the staff's personable demeanor brightened my day.
-
December 2023 by Chris Grover
If there was a zero I would have chosen that. Driver delivered package and completely ignored the BIG sign that said to please put all packages inside porch. My question is, can said driver read ?? It's just plain laziness on his part.
-
December 2023 by Ryan C
Those dudes are awesome! They helped me out with a fax when I was spazzing out
-
November 2023 by Emily
They knew exactly how to help me thank you
-
August 2023 by cesilia velazquez
Employee by the name “Carolina” left my mother hanging, Left to conversate & laugh with male employee. Was no big deal but my mother just had surgery on both her hands and kindly asked the lady for assistance. Employee should be recommended a different position instead of giving poor service and representing the company in such way. Other employee walking by apologized repeatedly and finished off the transaction in less than 10 minutes.
-
April 2023 by Mma Mma
The worker in this locationis AMAZING and KINDHe’s so helpful and answered all my questions about sending a box to my hometown Iraq. thanks for your hard work.
-
February 2023 by Rob Lacy
I am just left speechless I'm here at the downtown Des Moines FedEx retail office location and they close at 7:00 p.m. I get here at 6:50 p.m. and all the doors are already locked the retail clerk is art has already shut down the computers and is in the back in the print copy section counting out her cash drawer she literally closed the shop 10 to 15 minutes early before their designated closing time during the business week in a prime downtown location I think that this is a very irresponsible business practice there are significant things and resources that business people depend upon this store for and it just shows an incredible degree of inconsideration and more importantly not delivering on your basic services that you advertise and that you offer that you have these services available till 7:00 p.m.
