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April 2024 by Charles Gilstrap
Understaffed most of the time but the employees that do work are very friendly
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March 2024 by Larry Swanson
convenience and a good selection and helpful employees that are willing to help out with anything
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March 2024 by Millie Carr
There is definitely a difference between family Dollar stores, it's almost like night and day I went to the family Dollar up on University next to McKay's the manager's name was Ashley and she was absolutely a poor service provider. When I asked her about her policy she was really kind of vague stated I could go online and find the information there. She said that other family Dollar stores would take back the item that I purchased from them, I thought that doesn't make sense. Or the stores individually owned, so I left out of there after telling her that she should know more about her policies and procedures especially if she was a manager and she thought that was quite rude of me. I went on another errand, Indian pass another family Dollar store on Southeast 14th you're talking about customer service she had it going on. She said they called her the boss lady, I believe her name was Christina what she laid out for customer service was something that a lot of the stores have lost.I explained my situation and she said without hesitation come on in and let's see what we can do for you and truly enough I left out of there very satisfied with what she had done. Customer service is far gone they take your money but really don't care whether you shop there or not, I told Ashley I would never step foot back in to that store on University as they were just playing not organized and not customer service friendly. We can all designate how and when we're going to spend our money but we don't have to pay people to be unkind when you're trying to get a simple answer to a question that they should be prepared for.
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February 2024 by Rich Burgett
A lil over priced
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February 2024 by Samuel Claesson
No restroom for customers
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February 2024 by Stephanie V.
I went in this morning and the young man Alfredo greeted me and is very welcoming, checked me out with no issues. Thank you for your great friendly service.
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January 2024 by Yadira Vega
Clean and tidy, that is appreciated!! And the prices are correct in the offers!!
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January 2024 by Polly Hayes
Good service
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January 2024 by Miguel Ramirez
Friendly staff
Clean store.
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December 2023 by Josh
Little bit of everything.
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October 2023 by Ben Gomez
Never open at night.
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October 2023 by Latasha Leachman
Hhhhhhhhyy
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October 2023 by jeff hall
Large selection. ??♂️✌️?
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September 2023 by Jacob Rosener
Store is closed more than open. More merchandise in boxes in the aisles than on the shelves.
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August 2023 by Marcia Atkinson
Needs to clear isle's so that customers can shop each with a cart i stead of turning around
