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January 2024 by Rich Stapf
Great service, fast, efficient and friendly.
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January 2024 by Brandy Sutton
My rental was great! X really took care of us when we checked out! Thanks so much!
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January 2024 by Kimberly Walker
Fast and helpful
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January 2024 by Greg Horn
Q was awesome, car was awesome, great experience
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January 2024 by Laura Mae Feliciano
Best Enterprise email I have ever experienced.
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January 2024 by Doug Smith
Enterprise most definitely has the best customer service in the industry. I frequently rent from Hertz and Avis and am always pleasantly surprised when I return to Enterprise. The employee at the counter was extremely helpful and interactive and the one to whom I returned the car was super fast, efficient and interested in how the rental went. There was a small issue with the car that he noted for the maintenance staff.
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December 2023 by A Vlahakis
Great experience with Enterprise Rent-A-Car @ the Des Moines Airport - pickup and drop off were seamless, each taking less that 10 minutes, even with the busy Thanksgiving holiday. Miller and Aaron with Enterprise were very professional and courteous!
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November 2023 by Jen Dabell
I got in at 7pm and unfortunately they didn’t have my class of car available… but they upgraded me for free. A coworker rented from a competitor and the same thing happened but they didn’t have as nice of options as I did. They offered a couple options and I chose a more “fun” one. Had no issues with the vehicle and there are two gas stations within 2 miles that was easy to stop in and top off before returning.
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November 2023 by Paul Korinko
We got off to a slow start since there were more customers than ready cars. I rented a 6 cylinder challenger. It was fun to drive and reasonable spacious. I tried a fiat 500, and that was TOO small. The challenger got about 25 mpg for mixed travel.
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November 2023 by Jill Garton
I needed a one way rental car to Branson MO last minute and on a Friday night after 5pm. Used the online app to book, picked up the car within an hour, friendly service at counter. Drove to my destination, dropped car at an after hour location, it was the weekend & at a super small airport. Great service & experience with Enterprise. Highly recommended them !
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November 2023 by Jill O'Neill
I cannot say enough good things about the Iowa City Enterprise. They've worked with me time and time again, helping me get a great vehicle for a cost-effective price. Dom and the other employees have consistently provided me with amazing customer service. Dom is amazing. Everyone is amazing! Thank you, IC Enterprise!
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November 2023 by Kristi Sanders
I love enterprise and ONLY rent with them, because of superlative customer service, as I travel for work and rent many cars. On this business trip the car had mechanical issues, and the service member TOTALLY took care of it, had compassion and understanding. Love these guys!
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October 2023 by kay zerbel
Rented a beautiful Pacifica @ DesMoines airport. The phone reservation was painless, the counter worker was very helpful, the check~back~in~person was also quick and helpful. Good price, smooth transaction. Will use Enterprise again.
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October 2023 by chris carlin
Was quick and convenient with the reservation I had. Quick ID check and was handed the keys. Car was clean and smelled new. Return was just as fast and easy. Well done!
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October 2023 by Julie Vyskocil
Wish I could give less than one star. We have rented vehicles exclusively from Enterprise since 2005 and we will never rent from them again. We reserved a specific vehicle 2 months ago from the Des Moines airport location. Go to pick it up, they don’t have it, tell me if I come back later that night they would have it and would swap it out. I asked them to call me to confirm they had it before I made a second trip. I received no phone call. I tried calling 10 times and was never able to speak to a person. So I went back and they still didn’t have the right vehicle. They told me they would make sure they had something in the morning and would give me a free upgrade. Went back in the morning and not only did they not have the vehicle I rented or an upgrade but the manager was a jerk and did absolutely nothing to make it right