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December 2023 by Kali Mug
I just wanted to say thank you for expediting my package overseas. It got delivered on time and I appreciate the level of professionalism with staff. Didn’t wait on queue and ended up saving money and time.
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October 2023 by Z F
If I could give this place 0 stars I would! Worst place to do business with for any packages. They are not constant in hours they are open, and lost my package. The owner is very rude as well and not helpful at all. DO NOT GO HERE!!!
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October 2023 by Antoinette Thompson
They threw my package from my stairs to my doorway
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August 2023 by Alyssa Miller
Very kind and friendly! Would highly recommend this location for any shipping needs.
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June 2023 by Ian
If you've gotta ship something and you want to know it's done right and without hassle this is the place to go, definitely coming back for any shipping needs.
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May 2023 by raj devan
"I have had a very negative experience with this company and I am dissatisfied with the service I received. I am considering reporting my concerns to the Better Business Bureau and exploring other options, but I would first like to try to resolve the issue with the company directly. I believe that there may have been some miscommunication or misunderstanding regarding my shipment, and I would appreciate any assistance in resolving the matter. Thank you for your attention to this matter."
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January 2023 by Maria Valdovinos
My brother and his family have been swept up in the Southwest debacle. My poor niece’s luggage never made it to Des Moines while they were here for the holidays. She also lost her backpack in Chicago where they are currently stranded. Her suitcase finally arrived today and I went to this UPS shop to send her contents to Boston, where they will connect before heading back to Sweden. The manager at the UPS store was so understanding and compassionate and just simply wonderful. He was patient with me as we tested different options of sending suitcases and then different size boxes, with only the contents of the suitcase, packing and re-packing. Trying to find something that was affordable and yet would make it on time before they left the country was difficult. It was so important to me that my niece have something to come home with. He was amazing - just amazing - and such a kind-hearted person. If you have a chance or need to ship anything, I highly recommend this store on Merle Hay. This man was simply pure of heart.
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December 2022 by Jose Cardenas
(Translated by Google) I am very grateful it is a good service thank you(Original)Estoy muy agradecido es una buena servicio gracias
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October 2022 by Tim Furney
I have a used equipment business and buy commercial surplus equipment all over the country. The hardest part of my business is finding someone, sometimes a thousand miles from me, willing to go out and palletize or crate the equipment and get it ready to ship.I bought a piece of equipment in Johnston at Camp Dodge and in my search for someone reputable, Sam was recommended buy one of the local movers in the Des Moines area.He was happy to help me with what I needed and the charge was more than reasonable.The piece arrived today down in Florida and I couldn't be more pleased with the job that Sam and Company did for us.You know I have to say; True customer service unfortunately is extremely rare these days and when you actually get some, it really stands out.Thank you Sam for a job well done!TimWest Coast Equipment of Florida
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October 2022 by Esmeralda Murillo
(Translated by Google) I was in this place 3 weeks ago I sent a very small envelope and they charged me 293 dollars, okay!, but I lost almost an hour with that gentleman asking me to put the recipient's address correctly and he either through laziness or incompetence did not delete one He deleted another thing and finally, my package was given as abandoned and lost, it is nowhere to be found, and he does not solve anything other than saying that it was my fault, I did not have access to write the address on his computer, he is incompetent and his assistant too(Original)Estuve en este lugar hace 3 semanas envié un sobre muy pequeño y me cobraron 293 dólares, esta bien!, pero perdí casi una hora con ese señor pidiendo que pusiera correctamente la dirección del destinatario y el o por pereza o incompetencia no no hizo borraba una cosa borraba otra y en fin, mi paquete fue dado como abandonado y perdido no está por ningún lado, y el no soluciona nada más que decir que fue mi culpa, YO no tenía acceso a escribir en su computadora lá dirección, es un incompetente y su ayudante también
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August 2022 by Blessings Cleaning Company Inc.
Very good service and friendly people
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June 2022 by JC Sixtos
I came to this store after closing time. Waited in my car so I could head back. Suddenly Sam, came out of his car and asked me if I needed to drop off a package and I said yes. He was very kind to take my package. Now, that is what I call going beyond. Anyone else is worried about going home and being with family but Sam said "I can spare 2 minutes and just take his package". That deserves the best review ever! Thanks Sam!!
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May 2022 by Julio Perez
(Translated by Google) This place does not work, they only steal, they charge you more when they know the value of your package and they do not pay the taxes, you pay them later, first there were 676 dollars and they, after finding out that the value of my package is 400 dollars, charge me 110 dollars(Original)No sirve este lugar solo roban te cobran más caro cuando saben el valor de tu paquete y no pagan los impuestos tu los pagas después primero eran 676 dólares y ellos después de saver que son 400 dólares el valor de mi paquete me cobran 110 dólares
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May 2022 by Soleiman Baydoun
Great service!
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May 2022 by kennadie patras
Great Service
