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November 2023 by Abbey V.
Hi your ice cream to machine didn't work and one of your work managers came up to my husband and decided to yell at him because the truck hadn't come in right away and then the truck showed up and still he was yelling at him and arguing and treating us both out of line cussing at us both getting in our faces trying to think that he was going to go start a fight pretty much discriminating against us and also decided to almost try to put hands on him AKA my husband and add to that he said that my husband called him the n-word which never happened so f*** no this Casey's is definitely on my zero rating forever five stars unbelievable service that was not right that was unacceptable behavior and I will never go there ever again and something will be done about it that was so disrespectful and to say that somebody a customer a customer actually said that we would call an employee the N word is completely out of line immature and just bogus so I hope that this guy knows that his jobs probably on the line and the chick behind the counter that kept yelling at for who knows what just to get into it she also needed to be quiet and just check me out like normal instead she kept saying just get him out of here and we weren't even doing anything wrong so you know what they can go and get a new job because tomorrow their boss is definitely going to be thinking about telling them that and if they don't I'll happily go back in and record another episode cuz I'm sure if I did walk in again they would start something and this was all over stupid ice cream machine when AE was right outside all because all because of a 10 minute to 20 minute problem and we argued for about 30 minutes so we knew what was going on instead we got mistreated yelled at and degraded against and lied to you and profiled and treated like we were garbage and it was complete and utter disgusting and sickening I don't recommend going to this Casey's unless you want to get treated like garbage or worse than that scum in the bottom of the garbage dumpster unfortunately I used to like this Casey's but now I'm definitely I'm definitely going to say the employees have now made it impossible to even want to approach even to get gas just outside of there so this is now a zero star rating
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October 2023 by Ian Wolfe
TL;DR— Don’t order delivery.I ordered delivery through the Casey’s app and didn’t receive the correct order. My delivery driver said he would go back to the store to get my order and disappeared. When I called the store for a refund they said I could stop by to receive my refund in cash since putting it back on my card was too difficult. I stopped by the store the next day to get my money back and instead was told I had to call Door Dash even though I placed my order through the Casey’s app. Confusing, but okay I’ll call. After I called Door Dash they told me since I ordered through the Casey’s app that I had to call Casey’s customer support to get a refund. My head hurts, I still don’t have my money back, and I feel robbed. Don’t order delivery from Casey’s.
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August 2023 by Bon Bon Bon Bon
Always shop Caseys, love their pizza & Frosty's. Alway stop in for the Buy 2 get one free Monster drinks & to use there tire pumps & of course get gas AND so nice to be able to earn & use my points!
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June 2023 by Peregrine Office Installations
So common theme, no receipt at pump. Have to go inside and stand in line for 20mins while a crack head gets scratch tickets.
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June 2023 by Marshall Markey
Absolutely disgusting... the woman making and cutting the pizzing in the back was touching all the individual slices with her bare hands and folding the cheese on top right after she used the dirty rag water to wipe the counter down. Do not eat the pizza here !!!!
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May 2023 by Lorrie Ross
Rude rude rude.... I had a really bad night... no sleep... robbed ....and beat down...and unable to find my son who i havent seen in nine years... I went to get gas and used my cash app card and they took it all unbeknownst to me..I had been crying and went for coffee and my card declined.... I was in disbelief that caseys took my money.. all I had to go home on.. and she thought I didn't reply appropriately and began to argue with me... I agree the customer isn't always right...but we need to step back ... remove our tiny power trip and narcissism ...let's think about the other person and possibly think what they are going thorough and keep our ugliness to ourselves. Me I included.. but this day i just couldn't catch a break.. So after the argument with a clerk a guy was standing in there walking around pacing back-and-forth followed me out into the parking lot and begin fighting with me as well I just wanna go home to my tiny little town and live my life I don't want to come back to the city I can't believe how horrible people treat each other here and I can not imagine ever going back into that Casey's and seeing that clerk who had an argument with me and I don't know who she is but I will find out her name and I will call the owner of this store and if they don't walk her out.... eerg.
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March 2023 by Danielle Howser
This Casey's is trashUpdate: 02/07/23 a few months later the staff has changed dramatically. The overnight/early morning shift employees are very kind and quick.
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January 2023 by Athena Hannam
Normally Casey's is slow with two cashiers. I come in and I see a line. Only one person was running the register. I thought the worst. But when I got what I needed. I got in line. Justice had two registers going . The line to move so fast.Every time I come into this Casey's. Justice is always running around getting stuff done.
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January 2023 by space ship
I door dashed a pizza from here it never came then when my dasher got there they told her someone already picked it up it was 1130 when I ordered it they canceled it at 130 someone drop the ball
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December 2022 by vanessa osterhout
Jasmine is amazing! That poor thing went above and beyond while your gas pumps kept going down, she repeatedly had to go outside to figure out the issues and once we got my car to a pump that was actually working, she had gone out to make sure, and she PUMPED MY GAS! That girl deserves a raise! Meanwhile, the cashier who was supposed to be helping couldn't be bothered to even answer questions ?
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December 2022 by Victoria Patricio
Cashier was on phone texting had a horrible attitude refused to ring up my coffee until she was done texting no greeting at all super slow nasty and dirty food is not thrown out after a certain time pizza is siting in grease worse than git and go.
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October 2022 by Tina Ratttay-Green
Well I usually love Casey's Pizza. It is my favorite pizza. Tonight I ordered a taco pizza unfortunately they decided that we didn't need any chips. How the hell do you have a taco pizza without chips???? Then I asked for a dipping sauce. That didn't even come along with it. But to start it off I ordered online and let them know who was picking it up but the person was told that there was no pizza for them. So after he came home to ask me where I ordered it from, I told him to use my name. Now I have luke warm pizza. Ok rant over.
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October 2022 by Rich Wixom
This Casey's has the best pizza around,,and always delivered hot,and ALWAYS RIGHT on time.You all need to experience THIS YOUR selves.
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September 2022 by Nancy
8/18/22 I ordered a small Supreme pizza for delivery. This location take pride in the quality of their pizza. My pizza was the best I've ever had from any Casey's. Said, 70 mins, had in 50 minutes. Hot & Fresh.
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August 2022 by blazze hoyt
After working all day hard manual labor in the 100 degree heat, 45% humidity and no chance for a break or getting the opportunity to eat yet today. Now on top of that I get to go without supper as well on top of showing up and having to wait 45 minutes for two people in a kitchen with only 2 orders both requiring less then 3 items and you still managed to give me a 15 minute order 45 minutes later made like absolute slop. The site said lettuce wasn't even a option so the sub was to have to lettuce or tomato and instead came out with a pound of both, two broken burnt strips of bacon and and destroyed joke of bread. I know things happen but come on this is just insane how you manage to take that much extra time and still completely destroy the order.
