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August 2024 by Cherokee Davis
I went to get a set of tires and oil change. Nicole was a big help and her customer service was top notch. Will definitely be going here again
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July 2024 by Samantha Knode
Very friendly customer service and the work was done quickly
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July 2024 by Adam Strahl
So much to say, that I'm not. 1 star just cuz I fixed my car and no special tool was needed like they said. Customer service was no help, district was completely rude. Wish I reached out to people instead of going here as they have bad experience as well. Lesson learned!
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July 2024 by Christian Doty
New store manager is AMAZING! Brought my car in for a noise. They had it figured out and got me a quote within 30 minutes or so. Didn’t push me to buy things. Recommend the things they thought I should replace. And described certain things that I should get replaced soon. They got my car in and fixed the same day. Great, quick service and customer service
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July 2024 by Nicole W
Excellent new management here! Very helpful and can get you right in. Very knowledgeable team here! I definitely recommend this place for any services needed!
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July 2024 by Sam Copley
I was in a pinch where my spray guard under the car had cracked and was dragging. I stopped in and they had a member of the service team fix it right up as soon as they had availability. Great customer service!
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July 2024 by Jerry Kraklow
They do good work
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July 2024 by Madhur Chaudhari
I got my car inspected. Overall satisfied with the service and report.
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April 2024 by Marilyn Wilson
First I want to say the service here is great but the new call center isn’t. When I called to make an appointment for an oil change I wanted to confirm if this is the correct location and all she could do was tell me the address. Well I arrived for my appointment and they didn’t have me on the schedule. So I showed them my confirmation and he said he would get me in. While waiting another customer said the same thing happened to him this morning. Another customer came in and they too had confirmation for an appointment but it wasn’t on their schedule. Let’s just say the call center isn’t getting scheduled appointments to the business.
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April 2024 by Jayna Hays
everyone was nice and welcoming but zip tied my splash guard because they either lost/broke the clips and did not tell me. Also used a walmart oil filter which i didn’t have a problem with just seemed cheap
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April 2024 by Mr. Unknown
Asked a question and was given an Attitude saying we can’t do it.
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February 2024 by munther bader
Got to the store for an appointment, to be told they can’t take my car
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January 2024 by Barbara Smith
These people just want your money! My car has been in and out of this shop several times and they can never seem to get it right. They are no good at their jobs!!!!! TAKE YOUR BUSINESS ELSEWHERE
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December 2023 by Alex Schaefer
My Volkswagens serpentine belt busted while I was visiting family in Des Moines for the holidays. The car was towed here the day before Christmas Eve and they had us back on the road the day after Christmas. We really appreciate the team taking care of us quickly and Matthew did let us know of other issues we need to assess but also understood we needed to get home and sent us on our way without pressuring us for additional services. If I lived in desmoine I would look to get all my car work done at Car-X because you can't beat a quick and honest mechanic.
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October 2023 by Al D
Not good. I bought a tire from them. They mounted it. Broke TPS Sensor. But didn't charge me. Then said it would reset on it's own.Then all tires are black wall out. Not this one. They put white letters out. Wow!! won't be going back. Also stripped out center cap by using impact on it. These people have no clue what they are doing.PLEASE STAY AWAY!!!!!
