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March 2024 by Russell Myers
Always great service! The whole staff is great. If you have a problem with this place, it’s probably you! Thanks capital city. A+
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February 2024 by Drew Gaines
Very helpful guys working at the counter here. Had a small issue with a UTV which Jim had addressed asap. We will be using again the next time we’re in need of rental equipment in the location.
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October 2023 by Deron Slater
God forbid if you are calling this company to make urgent contact with someone, the two representatives I encountered were the most unprofessional and discourteous I may have ever come across. I hate to write reviews as such because I have massive following but I had no other choice but to share my experience.
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September 2023 by Terry Bowen
Quick unload an very nice ppl
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August 2023 by j diaz
Its my first experience and I just want to share what happened to me. i went to to get my bobcat 864 to get fixed,and they came and picked it up from house. After like 2 months they brought it back when I received the invoice I noticed that they charged me for a new battery which it was still under my warranty. They changed the oil when it was recently changed plus some other things. The invoice came for more than 2k and the problem still was there. They came and picked it up again in May and they sent bill for almost 10k. We are diesel mechanics and work with this everyday, and they changed things that do not have to do with the problem . when the mechanic from capital city equipment came to my house he told me the cost for that the new part to replace was expensive $1,700. I told him to go ahead and fix it,but someone else did extra stuff and he didn't want to do anything.After looking I found 2 other people that they had the same problem in the past with them . I think its ridiculous that they billed me that much money ,I told them they can can keep it. The second time they called me that the bill is 10k. I told him that it is not possible that for a sensor that I couldn't find to charge me that much. I told him to keep it as I would not pay 1010k in repairs forA piece of equipment that at most cost 12k. they did work to the bobcat that I did not authorize and they did not give me a heads up that work would be done to it. I want to share my experience as a small business owner so people know what they're getting into and so we can get together and do something about this because this is a rob of money what they are doing because if someone who they get. A client who does not know about mechanics will get scammed and charged for extra details that are unnecessary.
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August 2023 by ducklett01god
Hi, i’m writing on behalf of Mr.Diaz. It will not let me respond to the response given by the company. He never authorized George to do the work that he did. He changed the oil and the oil and oil filter both had only 30 hours on it, they changed the throttle which was never asked for and was never authorized , put bolts on the bucket, new cables on the battery that were not needed, and i do not know what else i’m being charged for as it is not being shown on the invoice. Please check with George and see when he was asked for that work to be done because it never was. When it was brought back to me it was because I thought it had been done. I drove it and it only moved about 30 feet before it shut off again completely with the same issue. From what it looks like , the workers are only guessing what could be the issue and changing parts as if it was a guessing game and charging for the work that’s not needed and they’re not actual mechanics from what it looks like. This is my experience with this company and please ask george and investigate because this is not an issue on my behalf.
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August 2023 by Nathan Kulenkamp
Amazing rental Service. Dropped off and picked up. Fare price and quality rental machine.
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July 2023 by Christopher Adams
I worked here for the past 22 years. Grew up with the owner. The founder was an idol of mine. This company is Top Notch in their regard for customers and employees. Issues can arise anytime. This company will go the extra mile to resolve them.
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July 2023 by Shawn Burke
Slow at helping people and not very friendly.
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June 2023 by Ken Minor
Great customer service.
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May 2023 by Michele M
Couldn't have asked for a better experience. Everyone was friendly, helpful and efficient from beginning to end. The equipment was top notch and perfect for the job. I highly recommend them. These folks are the best!
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April 2023 by Olympian 12 (Olympian-12)
Great service, they are very helpful when we need to get parts to fix our machines. Parking is a little small but there's always room!
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October 2022 by Tom Steinkamp
Very clean with great employees
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October 2022 by Randy Baker
Parts and service guys are excellent
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August 2022 by Jordan Rhode
Going dwn 14th dummy driving your truck and trailer texting while driving 20mph holding up traffic,appreciate it