Bomgaars is a family-owned retail store serving farm, ranch, and suburban customers in Des Moines, Iowa. It offers a wide range of products including farm equipment, agricultural supplies, workwear, footwear, hardware, automotive parts, tools, power equipment, and lawn and garden equipment. Customers often praise the store for its exceptional customer service, noting friendly, helpful, and knowledgeable staff who make shopping enjoyable. Many reviews highlight specific employees who go above and beyond, demonstrating a genuine desire to assist and make customers feel welcome. For example, one customer appreciated an employee who helped with a riding lawn mower issue and provided a helpful demonstration. Others commend the staff at the NE 14th St location for their courteous and professional attitude, making customers feel like part of the family. Shoppers also mention the store's wide selection and convenient service. However, there are occasional negative experiences, such as feeling uncomfortable due to unprofessional behavior. Overall, Bomgaars is recognized for its friendly staff, helpful service, and comprehensive product offerings, making it a popular choice for farm, ranch, and suburban needs.
Amazing customer service! This young man made my daughter’s day while helping with the baby chicks! Thank you! Will be back!
June 2025
I bought a new riding law mower and was having several isues. It has been years since I had one. I called Jim, an employee of Bomgaars. After coming to my house for the 3rd time he pleasantly did a demonstration for me. I would definitely go back.
May 2025
I went to get an air filter for my furnace and double A batteries. I also went and walked around to see what else caught my attention. I had two employees ask me if I needed help with anything. I do not get here very often, but they were very polite and accommodating today. I will definitely come back again.
