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April 2023 by John Stelmacher
Less services than ever before and higher fees.
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February 2023 by Carrie Willis
You need to fix your outdoor ATM. It is out of service far too often.
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September 2022 by Gina J
This place and thier fees are unbelievable. I had some unauthorized transactions and they've nailed me 235.00 in fees. I've been trying to reach someone for 2 days and it just rings and rings.
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August 2022 by Loni Carpenter Bennett
Terrible place! Don't trust your money with them!!
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March 2021 by Shana L
Open at 930am after people are already at work and close at 4pm before you are even off work. Doesn't make no sense at all
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June 2020 by Terry Monk
Excellent customer service. Always a smile and friendly hello. Willing to help with anything
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June 2020 by Christopher Smith
these guys wouldn't cash a check issued by their own branch, didn't care about documentation or anything. also very unfriendly, glad i don't do business there.
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June 2020 by TD Monk
Excellent customer service. Always a smile and friendly hello. Willing to help with anything
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March 2020 by Tony Merrill
I tried to cash a check here today that was given to my daughter from her grandfather that has had an account at the bank “forever”. She is out wedding dress shopping so I told her I would cash it for her. It was legally endorsed to me. The management was not helpful or willing to work out a solution. My family has banked with this branch literally for decades, and this type of customer service is the reason for this review. I would give them 0 stars but I guess it has to be at least a one to leave the review.
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February 2020 by TJFromMO
My account was not set up correctly. I was constantly getting fee after fee that they never credited that back even though it wasn’t my fault. I closed that account and now a year later I’ve gotten a collections notice even though I closed it out with a $0 balance. Now they say there is nothing they can do with the account being closed and it being so long ago. I don’t recommend this bank at all. They will take your money and they won’t help you.
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August 2019 by W M
Terrible Branch Manager
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June 2018 by marielena
Very nice employees
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March 2018 by marielena gamboa
Very nice employees
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October 2017 by Jouney Youhana
There have been a couple instances were something weird has popped up on my banking statements and bank of the west is always happy to help me figure out if it's something I should worry about. A specifc example would be today. I called in, left my question and info with a gentlemen named Bob, who did some research and called me back in minuets, with an answer. -Thanks guy!
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October 2017 by Crystal Kinney
This bank sucks doesn't have a drive-through
