-
June 2024 by Tiara Rose
Terrible husbrandry of all their animals, very cruel. Told me the bearded dragon I bought from them was a male but it was a female. THEY HAVE NO IDEA WHAT THEY'RE DOING.
-
May 2024 by Elizabeth Sigl
Doesn’t even deserve a 1 star. The animal care is absolutely disgusting and they shouldn’t even be allowed to have any life animals. The feeder mice were in tiny tanks annd 10x the limit and laying on each other. Overcrowded tanks and animals on Aspen. Ball pythons specifically cohabbed with zero humidity. Poor tegu has so much stuck shed because again on Aspen which holds no humidity. Poor tarantulas are way overpriced and in too small of containers with barely any substrate. I can’t say enough how gross the shop was and those poor animals that clearly aren’t being taken care of.
-
May 2024 by J Rem
HORRIBLE CARE OF THEIR REPTILES!!! Do not shop here! You will be contributing to animal neglect and cruelty!!!
-
May 2024 by Tom D.
Purchased a Leopard Gecko for my son on his birthday and it died in 12 days. Our setup for him was ideal according to many YouTube videos and articles that we researched. We called to ask for a replacement they said there was only a 7 day warranty. The Gecko cost $90. Petsmart has them for $30 with a 30 day warranty. Don’t waste your time and money here.
-
May 2024 by Kevin Sargent
Great place for fish!! knowledgeable friendly staff
-
May 2024 by Alicia Gray
If I could give zero stars I totally would! My husband and I were looking for a rabbit and was at pet supply store and they told us not to go here because they treat their animals bad… We went to the ARL and rescued a rabbit and decided to swing by instead of driving to Altoona and that was the worst decision ever!! We were appalled at how bad the store actually was.. they don’t take care of the animals, store stinks, lazy workers, and way over priced cages! We spent 165 on a cafe and I found the same cage at another store for 50 dollars cheaper!!! Please don’t buy from these people!! I’m shocked that they haven’t been shut down.. They’ve been around since 1973… don’t they get audited?!?!? Shop at a chain store or find a different business to spend your money at.
-
May 2024 by Tonya Morgan
Just went to price a start up fish tank for the kiddos. Holy cow has that gone up from what i remember with the last one. I mean it was probably 20 years ago but that shouldn't matter ...right?
-
May 2024 by A. SMITH
Small business doing a good job.
-
March 2024 by Chloe Ossowski
Haven’t even stepped into the store yet and already disappointed! New to the area and just called over to this store looking for frozen feeders for my snakes and was told they only sell live feeders because “it’s better for your snake”. I’m not sure how the risk of rat bites, infections, injuries to their mouths, and the overall stress of feeding live is good for any snake but the fact that they’re telling people this is incredibly concerning.It really doesn’t matter what these animals do in the wild to eat and survive because we’ve pretty much chosen to domesticate them as much as reptiles can be so they need to be cared for as such.Please do better and do your own research on why frozen/thawed is so much better and safer.
-
March 2024 by Moss Faun
Absolutely reprehensible business. I've been here a couple times in the hopes that it would get better, but I don't think I will return here even as a last resort for supplies because of how awful the husbandry is.There was a tegu the size of a small dog cramped into a 40 gallon tank chasing crickets on aspen bedding, getting a mouthful of wood chips every time it caught one of the measly and thin crickets. That animal should have been eating pinky mice, at the very least, which they have in abundance, so why was it eating crickets?Tons of ball pythons kept in Kritter Keepers the size of a small shoebox, with no sign that they were ever taken out aside for feeding, if that.Rats, hamsters, and mice all kept in tanks with barely an inch of bedding - there's a marker line on most of the tanks that says "only fill to this line" or something similar - completely ignoring care requirements for these fossorial rodents to save a quick buck.The owner struck up a conversation with me while I was looking at the crested geckos one time I was there, and told me that mixing their meal powder with water was a scam and that they eat the plain powder just fine. Mixing CGD (complete gecko diet) powder with water not only makes it last longer, and it also supplies these rainforest dwelling reptiles with the hydration they need - which obviously wasn't otherwise being supplied, because their tank was bone dry.I could go on for several more paragraphs. What's the most heartbreaking to me is that two of the younger staff seem to genuinely care about the animals, but they are massively mislead and uneducated about husbandry requirements so they are complicit in the massive neglect perpetuated at this establishment.Do not support this business.
-
March 2024 by John Neff
I love this shop. Very knowledgeable
-
February 2024 by Matthew Taylor
The owner and staff are always amazing and knowledgeable. We have gone here for years to get everything we need. Highly recommend!
-
February 2024 by Neal Elliott
Good selections and great service
-
February 2024 by Stinker
Place needs shut down for animal abuse. You walk in and it smells like the destroyed hopes and dreams of the animals. Reptiles have no uvb, no water, are housed together, and are extremely overpriced for the condition they are in. Hamsters are keept together in 5 gallon tanks with no wheel or any toys or anything. Wouldn't be surprised if these animals are all crawling with mites. Macaw was kept in a cage and only being fed seeds with on or 2 perches in the cage. Would never go there again.Shame on you.
-
February 2024 by Ivy Greene
Ran down
