-
March 2024 by Brooke Thayer
Business hours may be slightly different within the hour
-
February 2024 by Linda V
Adriann was so very nice and knowledgeable. She explains the steps she is taking to come to the price. She does the calculations in front of you, has nothing to hide! I will always take my jewelry that I do not wear to A Quality Pawn and Jewelry. Thanks Adrian for making going to a pawn shop a great experience! Linda
-
February 2024 by Teresa
I visited A Quality Pawn & Jewelry about a week ago and I am still fascinated by the warm and sincere welcome I received the minute I walked in. I can't remember the lady's name that assisted me; very pretty lady, brown hair is about all I can recall. Honestly, it's been a very long time since a business of any sort has made me feel so comfortable and welcomed. Pawn shops are often misunderstood and stereotyped---not A Quality Pawn & Jewelry! To the amazing lady that helped me that day----Thanks for carrying on the midwestern american values as we so much need more of today!
-
February 2024 by Robert Osgood
Walked up to be treated like I was going to rob the place and was pestered the entire time till I left after 20 seconds. The negative reviews for the place are truthful just thought I'd give it a chance. Worst Pawn shop in Des Moines.
-
December 2023 by connie
Woman behind the counter was extremely friendly to my husband and I. Not pushy and even let us know about other places that might be a better fit for an item.
-
December 2023 by Savannah Lynn
Pathetic pawn shop. Lady who’s clearly addicted to the tanning bed is extremely rude, don’t bother going here unless you want to be talked over and waste your time. She didn’t even use any of the proper tools to look at the diamonds in my old wedding ring set. Just picked it up and said “best I could do is $50” lmao! no sorry, I’m not stupid Mrs. “I’m better than you and know it all!”. Seriously she needs to go ?
-
November 2023 by Courtney Wolters
Called to ask if they had happen to have anyone bring my lost ring in. I didn't realize I called 5 minutes before the store closed, and apologized. Asked to leave my name and number in case they came across it. Lady put me on hold until the store closed and then hung up on me. Big yikes. Thanks for upholding stigma for the pawn industry.
-
October 2023 by Erik Rodgers
Adrian is amazing and outstanding person. She is more than fair for offers. I highly recommend this place if you’re looking to get rid of some jewelry. 5 stars all the way.
-
August 2023 by Amanda Miller
I went in to sell a few pieces of jewelry, the owner is so sweet and knowledgeable. She answered all of my questions and didn’t make me feel stupid for asking. If I could give them more stars I would. I won’t be going to any other pawn shops!
-
June 2023 by Cassie McCaune
Adrian is the best person ever! She is always fair and down to earth. Always love talking her. God bless her
-
May 2023 by John Grantham
Had a awesome experience sold one silver an ounce bar coins and rounds
-
May 2023 by John Rist
The customer service was outstanding, l’ll definitely be back again. Adrian was easy to work with. I would definitely recommend to others.
-
January 2023 by L. Ly
Owner is very knowledgeable, helpful, and most importantly transparent! Only place you should go in DSM!
-
November 2022 by Katalina “Katie” Jones
I recently sold a ring and necklace to her And it was all fine and dandy she told me she couldn’t sell my 1800 dollar ring for more than 200 bucks and she gave me 150. I decided to add the facebook she advertised on and she is selling my ring I sold her same one same size for 800. Great price but very dishonest for the person selling the jewelry to her. I honestly didn’t want to sell it, but had to for bills. Won’t ever be visiting this place again. I have been a long time customer since high school buying and selling. Very upset with the whole thing. Never even gave a receipt for my pawn.
-
November 2022 by natalie purdy
The lady at the counter with the terrible tan was rude as could be. Didn’t let us speak, kept talking over us and acted like like she was better than everyone. Not good service at all. Would not recommend.