Team Ford is a dealership known for its friendly and helpful staff, making customer experiences positive and stress-free. Customers appreciate how the sales team, including representatives like Joya and Keith, are attentive, informative, and follow up to ensure satisfaction with their new vehicles. Financing processes are quick and smooth, and the dealership is willing to work with customers to meet their expectations, often allowing same-day vehicle pickup. The team is also praised for their honesty and integrity, especially in situations where customers faced vehicle issues. They are empathetic and go beyond expectations, such as allowing a customer to bring a dog inside the dealership during a stressful moment. When vehicle problems arise, the staff provides clear explanations and ensures repairs are done to maintain vehicle standards, helping customers feel confident and cared for. Additionally, the dealership's service department is responsive and reliable, promptly addressing issues on vehicles like a Mustang GT or Jeep Grand Cherokee. Overall, Team Ford is highly recommended for their caring approach, quick service, and dedication to customer satisfaction.
Friendly and helpful staff. Overall pleasant experience
August 2024
Everyone is always friendly. Carla the servic manager is my favorite knows my name and very helpful
January 2024
Really good experience. Our sales rep, Joya, was an absolute pleasure to work with. Financing was the fastest I’ve ever had with a dealer!! Thank you, Joya and Tony for a great experience!!!!
