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August 2023 by Tab
Our 2015 Hyundai Santa Fe sport needed badly detailed so we called Pro-Clean. First come, first serve. We dropped it off the next morning and had it completely detailed in just a few hours.As a driver for over 50 years, I am very pleased with the quality of detail that went into cleaning a grandma SUV. The car was pretty yucky. Looks almost like new. Wow!Everything except the engine compartment was detailed. Well worth the money.This location indeed does take pride in the finished auto!
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August 2023 by Marcia C.
Keep and eye on your motorized hatch. The staff is not trained. I am getting tired of them forcing my hatch by pulling it to open or close. Most cars and Vans are motorized. I can't afford to replace a $2,000 motor. I tell them but they still do it anyway. Wish I had other option for full service cleaning
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August 2023 by Kyle Hines
Great service and price. Marcy is awesome!! Love the fact they have clean towels and today they had a bottle of glass cleaner to use after vacuuming the car. Much appreciated ?
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July 2023 by Rick Brock
Originally went to the west kimberly location which was understaffed that day and did not have enough people to do the inside, went to the east kimberly location next day to get inside cleaned and was surprised that they rewashed my vehicle and cleaned the inside at no charge even though I offered to pay. Both places the employees were very pleasant and did their very best. Thanks to all!
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June 2023 by DL Duke
Excellent service and so inexpensive that I felt compelled to tip. Hard working young people of all types NOT on their phones, but paying attention to the job at hand. My bug splattered SUV looked fab for only $15.
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June 2023 by Andrew Larsen
I paid $38 for the full service wash and the inside doesn’t even look like it was touched. It looks absolutely horrible. I thought I would give pro clean a shot but If you want it done right you have to do it yourself so I will stick to doing it myself. It’s impossible to find good work or services these days. So disappointing!Services: Full body wash
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April 2023 by Andrea Simalan
about a month ago I went through the car wash, not only was my car NOT washed, it wasn't vacuumed or even look like it was even touched by detailing, for how much I spent, definitely wasn't worth the money at all.not only that but I forgot my engagement ring in my center console and when I left it was gone, I tried calling many times but every time I did I was put on hold by the cashier and then they hung up on me. I also went back to talk to the manager and he said it was my fault for leaving it in there and that I must have lost it, he didn't even check the security cameras nor offered an apology. it was a very expensive ring and I'm pretty sure one of the staff stole it.do not come here!Services: Auto detailing
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April 2023 by melinda brooks
Took truck there for full service, and when I got the truck back, I was putting everything back in appropriate place when I noticed that both my lighters and sharpie pen were taken. It is easily replaceable but it is the fact that it was taken. Won't do full service again
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April 2023 by John Davis
I will not be returning, I asked for the prices and they give me a pamphlet that had very high expensive prices when I said I did not want to pay that then they offered a much lower cost at washing my car. I just hated the way they tried to sell me top of the line services and never offered me the lower price car wash until they found out I wasn't going to pay top dollar.
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March 2023 by Amy
I was talked into a free 1 month trial of their unlimited wash membership. I asked if there was a way to cancel it online, and the girl told me no, but all I had to do was call them to cancel. When I called to do so, Cecelia told me I had to come in person to cancel. When I told her I was not going to do that & wanted it cancelled, she told me "Fine, it's canceled. But next time, do me a favor and don't get upset about it because I'm only doing what I am told to do." and she hung up on me. I never raised my voice at her, I never got upset, I just told her firmly that I wanted it canceled as I was told I could call and do, and she immediately got all bothered about it. I called right back to talk to her supervisor and got Steven. He was just as bad, he heard the whole thing and saw no issue with it. I asked for a corporate number and was told they could take my number and have someone call me back. Nah, doubt it would actually happen, and honestly, not worth my time. I'll just pass on my experience to the Google-verse and never give them my business again. Done.Also, their credit card system does not allow for tipping, which I think is a huge bummer for the hard workers that did such a great job cleaning my car. They are the only reason I'm generously giving 2 stars.
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March 2023 by James Middleton
This is the location to visit with a membership!West (Express) is okay, but East does everything differently and it shows!Great attention to detail, friendly staff and powerful vacuums.Only gripe is that I've had an exit attendant fold my power folding mirror in, which caused it to pop as it's not meant to be manually folded.It still works, but it jumped the gears to fold.A little training would stop that behavior.
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February 2023 by Kaitlyn Martell
went there a while ago and my car wasn’t clean all the way..prices were high which is understandable right now. really bogus that i was hiding a ring from my family under my seat. wrapped nicely it was obviously a gift… when i remembered it and went to get it it was gone the day after. also didn’t clean the inside of my windshield. i liked waterpark better.Service: Full body wash
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February 2023 by Shalla N.
Exterior washes are fine... my interior doesn't even look like it was wiped down. Cupholders weren't touched, dashboard still needs wiped.. definitely won't go back for an inside clean.
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January 2023 by andrew shipman
Pay mind to wash details, I ordered the $32 Works package. I assumed this included all the body panels, mirrors, moldings being somewhat blown out with air. The car was left dripping with water, below body lines and around handles were dirty. The inside of the windshield was dirty, and rear floor mat was missing a fastener cap. The wash professional at the end of the line stated they do not have an air compressor onsite. Against my better judgment and before I realized what all was left dirty I tipped 15% & immediately went to the competitors car wash down the street.
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January 2023 by Pianist Mods
I did the $10 express wash and it was worth it. My first time coming here and my car looks extra clean. The two guys spray wash on it and wash it down with huge sponge before going through actually wash
