-
June 2024 by Samantha Bengtson
Wow. I cannot believe how unnecessarily rude they are at the pharmacy desk. Uncalled for.
-
May 2024 by H
Staff was incredibly rude and refused a return of an opened bag of chips I had purchased not 3 minutes before. I’d rate 0 stars if I could.
-
February 2024 by Michael Rohm
Walgreens on Kimberly and Eastern is rude and liars so my doctor orders prescription on Thursday February 1 2024 and when I got there almost 2 after Dr appointment they say they are out of stock and Will order it for tomorrow nope didn't happen so let's fast forward to February 8 2024 and they don't have it I ask does any other stores have it and whole time of giving me the runaround w Kimberly had it the whole time how stingy of them to not give me that information by the way it was just some skin cream not super important i will never go there again we transferred to Have in bettendorf Walgreens shouldn't be ashame ooh by the way i saw a lady in the store pleading with the pharmacist for her son's seizure medicine and they said they were out I bet some other pharmacy had it and were not trying to help her at all they all walked away from the counter as she was crying Do Not go to Walgreens on Kimberly and eastern
-
January 2024 by Lisa Mcphatter
I was trying to buy a product cough drops to be exact that were on their website on sale and they were telling me that they were not on sale but I clearly was looking at them I thought I was and my sincere apologies to the manager and the young lady that was helping me I was completely wrong they were so kind and courteous to me and I am just so grateful for their patience with me and I was wrong and wanted to go back and pay the difference and the Mgr said it's just what we do we like to give God customers service. An above and beyond. My appreciation and apology. So thank you.
-
January 2024 by drawing 247
If I could put a 0 stars I would. After two weeks of waiting for my meds after being out for two weeks. They just now told me why I can't get my prescription refilled. If they done this to me I bet they've done it to others. if you're going to get meds get them from Sam's club they are 10x nicer and actually do there jobs. They are hurting people by not doing there jobs of taking care of prescription refills.
-
December 2023 by Nathan Jackson
The guy who answered the pharmacy phone was amazing. He got me taken care of today. Needed my prescription and he had it ready in 20 mins. So friendly
-
December 2023 by Montana Werhane
Will never be utilizing this Walgreens for my pharmacy needs ever again. I was wrongfully charged a copay for routine vaccines ($74 for a flu shot and Covid booster!) even after my insurance showed they were covered and a copay was not needed. They routinely fought my insurance for weeks with excuse after excuse as to why I was charged and the answer changed with each phone call instead of issuing a refund for the charges. Michelle is the manager over the pharmacy and has proven that she is just as incompetent and unhelpful as those that work below her. Her excuse as to why her staff incorrectly billed my insurance was that it is hard working with as many insurances as they do. What a pharmacy!
-
October 2023 by Janice Turek
THEY SELL FRAUDULENT GIFT CARDS!!!When I called to let them know (and yes, I had already reached out directly to the gift card company- when they were finally reachable they acted confused and weren't helpful because they're running a scam [Vanilla cards FYI]) The assistant manager more or less said they don't care. I never asked for a refund, I simply wanted to let them know that they are scamming their customers by selling these cards with zero accountability. They still don't care and said they're not going to do anything because "there's never been a problem before". So, buyer beware, get your gift cards at a more reputable company like Target or do what I should have done and just give cash!
-
September 2023 by SPCofficialpage
Horrible customer service , rude pharmacy, doesn’t answer phone calls either .
-
September 2023 by Nicole Liberio
The woman working 3rd Shift is completely rude and a paranoid employee!! I work 3rd shift so on my days off I tend to still be up at those hours... During the COVID pandemic Walgreens on E. Kimberly i thought was going to be a real big help seeings as they were literally the only store open in town and still even right now til this day are the only store in town open 24 hours... But I refuse to ever return to that location! Just a heads up 9 times outta of 10 if you visit this location during 3rd shift hours the same short haired miserable looking woman will you follow you around as if your stealing! She called the police on me not once but TWICE for apparently thinking I was shoplifting!! Both times police came I let them search my purse and my person and BOTH times her claims were unfounded! The second time the cop even told me that they get alot of calls at those hours for shoplifting and most times it was unfounded! This woman should be fired! Not only is this harassment to the customers you can also be charged with making false reports!!! I've officially BOYCOTTED this Walgreens location!!!
-
September 2023 by BRITTANY TILLEY
Do not recommend getting prescriptions sent here (go to five points—they are amazing!).They make up rules all the time and do not update online/voicemail with updated times.
-
August 2023 by terri kelly
Fast and courteous clerks!
-
July 2023 by Janet Warrick
Doctor in Bettendorf sent prescription to this Walgreens while I was still in his office. Drove 25 minutes to Walgreens and was told it would take 15-20 minutes . So l left and went back in 30 minutes and AGAIN I was told it would be 15 - 20 minutes ??. I drove 15 minutes to home . 45 minutes later they call and said my prescription was ready . 2 hours AFTER my Doctor appointment! Will NOT use this store again!
-
July 2023 by Lisa Eno
WORST PLACE TO GET YOUR PRESCRIPTION FILLED. THEY ARE RUDE. GO TO CVS!
-
June 2023 by Michael Smith
Never able to answer phone calls and when they do they can’t answer any questions you have. I absolutely avoid any Walgreens anymore.
